Tiger Airways: ‘Air Ways’ TV series premieres on Channel 7 on Tuesday, 14 July

[samh004]

Both looking forward to watching the show when I get back, and dreading it as they have some great deals to ADL I'd love to book. Just $68 from OOL to ADL is really enticing to me.

[Flashware]

Both looking forward to watching the show when I get back, and dreading it as they have some great deals to ADL I'd love to book. Just $68 from OOL to ADL is really enticing to me.

I thought they looked like a reasonable airline and TBH most of the things that happened I see happen on Qantas as well so I don't see the fuss

[tuapekastar]

There's a bit of talk about negative PR for TT here, but Sleazyjet in the UK had their equivalent show run for quite a few seasons and they didn't come across to me much different to TT, so there must have been something positive in it for them for them to let it run for so long.

[medhead]

I thought they looked like a reasonable airline and TBH most of the things that happened I see happen on Qantas as well so I don't see the fuss

You've seen a group of Coptic Madmen storming the aircraft on Qantas
(waving their walking sticks)

Because if you're carrying the infant they can charge another schmuck the full price for the seat instead of getting only the child's price from you?

But they can charge the child for the seat, it is marginal really, another $27. Actaully, looking into this, that whole infant thing was the worng way around. The website says an infant gets no luggage allowance. As a child they would have been able to take more carry on for free. Sorry, does not compute.

Besides I can't find their luggage demension rules so definitely not flying with them.

[dazz81]

10 seasons of Airline in the UK, and Easyjet still going strong. And Airline continually shows angry, delayed passengers, passengers who miss checkin cutoff, excess baggage, all the same problems that Airways will show. I don't think Tiger come off looking bad at all, most of the public is laughing at the idiot passengers who like to create a scene at the airport.

I think it's a great PR exercise for Tiger and also a great education to their future passengers, with regards to baggage, checkin times etc. Also gives awareness of the route network to viewers.

As for the infant thing, it costs $30 to bring an infant not occupying a seat according to the fees/charges page on the website, here is the conditions of carriage excerpt:

4.2 Infants:
An infant under the age of two (2) years (on the date of travel) may fly at the prevailing administration fee per Sector provided he sits on an adult's lap. Only one (1) infant is allowed for one (1) adult. No baby seats or perambulators are allowed in the cabin of the aircraft. A child over the age of two (2) will require their own Booking Confirmation and separate Seat like any other Passenger. Newborn babies less than seven (7) days old will not be accepted for carriage.

Here is a quote from the children and infants page of the tiger site:

The charge for carriage of infants is S$40 or A$30 (for Australia domestic flights) per infant per sector, when they are seated on an adult's lap (maximum one infant per adult aged 18 or over). No baby/car seats are allowed in the cabin of the aircraft. Infants do not qualify for baggage allowance, the adult fare paying passenger can select the appropriate Luggage Upsize™ if required. If the infant reaches the age of 2 years prior to the return journey they must pay the applicable fare, taxes, fees and charges for that part of the journey. Proof of age will be required; so please have the infant's valid documentation available for inspection. For those adults wishing to purchase a seat onboard the aircraft for infants, this is possible providing the adult fare for the seat is paid, in this case the Luggage Upsize™ options will apply for baggage to be checked into the hold of the aircraft.

The fee for baggage up to 15kg at the airport if you have NOT pre-paid, is $25, which is what they were charged.

They kept arguing that they did not get charged on the MEL-OOL sector. I heard the staff explaining that the family only checked in one x 7kg bag on the outbound flight - they had 15kg prepaid baggage allowance , the pram weighed 8kg, so the bag+pram was ok to go with no extra charge. I take it the check-in bag was heavier on the return so the 15kg was not enough, hence having to pay an additional 15kg allowance @ $25.

[medhead]

They kept arguing that they did not get charged on the MEL-OOL sector. I heard the staff explaining that the family only checked in one x 7kg bag on the outbound flight - they had 15kg prepaid baggage allowance , the pram weighed 8kg, so the bag+pram was ok to go with no extra charge. I take it the check-in bag was heavier on the return so the 15kg was not enough, hence having to pay an additional 15kg allowance @ $25.

Yep that is right. And that is why it is dodgy. As the woman was claiming an infant gets a free pram for check in. Clearly not with the T&C. Also now that they all had tickets, they could take 7 kg each onto the plane, so the extra in the 7 kg checked bag could have become the child's carry on. Just seems like a bit of a set up situation really. the pax seem to know all about the baggage rules, except that one.

Anyway, will have to see if I bother waking up for next weeks episode.

[dazz81]

Well, we don't know what else they had with them, they may have already had up to 21kg of other carry-on, that we didn't see being weighed.

The star of the show though was the guy breaking through the doors, he couldn't wait that last 1 minute for the wheelchair passenger (from his own party) to board, quite incredible. He should be barred from being in an airport for a year or something if he wants to bust his way into secure areas.

[drron]

Maybe a basic question ...but why are some airlines so strict with check-in times?
For example not even a few minutes flexibility?

Thanks

Chris

So you were watching Airways last night.Certainly a great ad for TT wasnt it

[straitman]

So you were watching Airways last night.Certainly a great ad for TT wasnt it

They actually handled themselves better than I expected they would

[Travel Guru]

I don't have a problem with airlines having strict check in times, they have to draw the line somewhere, and if they don't enforce their checkin curfew it'll quickly get out of hand.

The other issue that airlines face is takeoff slots, and missing one can be an extremely expensive exercise, especially at larger airport such as SYD.

People know the rules, if they get there 26 mins before a flight, tough luck, they should have been more organised.

And as far as the TT show goes, would you really be flying TT if your business meeting in ADL was that vital??

TG