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<blockquote data-quote="RAM" data-source="post: 2385824" data-attributes="member: 28929">Rather than leave it to chance - rang Citi on the special number 02 8225 0042...1) Officially you need to create a new PP account AND use a passcode to set it up.&nbsp; 6 screens of information later I have my new PP up and running.&nbsp; Physical card to be mailed out &amp; digital card at the ready.2)&nbsp; My old visa CC created account still exists, so I had to create a new account name (another entry in my book of accounts/passwords)&nbsp; <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f631.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":eek:" title="Eek!&nbsp; &nbsp; :eek:"&nbsp; data-smilie="9"data-shortname=":eek:" /> 3) Reading some of the above posts about the old account - I checked my old account.....4) Sad news, &#039;Membership refreshes November 2020&#039;.&nbsp; So no longer active, no visit passes to be used from the card that is no more.So will have to be happy with the two free visits per year (again) at zero cost with the Citi MC.&nbsp; <img class="smilie smilie--emoji" alt="😇" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f607.png" title="Smiling face with halo&nbsp; &nbsp; :innocent:" data-shortname=":innocent:" loading="lazy" width="64" height="64" />&nbsp; <img class="smilie smilie--emoji" alt="😇" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f607.png" title="Smiling face with halo&nbsp; &nbsp; :innocent:" data-shortname=":innocent:" loading="lazy" width="64" height="64" /></blockquote>

[QUOTE="RAM, post: 2385824, member: 28929"] Rather than leave it to chance - rang Citi on the special number 02 8225 0042... 1) Officially you need to create a new PP account AND use a passcode to set it up. 6 screens of information later I have my new PP up and running. Physical card to be mailed out & digital card at the ready. 2) My old visa CC created account still exists, so I had to create a new account name (another entry in my book of accounts/passwords) :eek: 3) Reading some of the above posts about the old account - I checked my old account..... 4) Sad news, 'Membership refreshes November 2020'. So no longer active, no visit passes to be used from the card that is no more. So will have to be happy with the two free visits per year (again) at zero cost with the Citi MC. 😇 😇 [/QUOTE]

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