What's my baggage allowance. EK metal QF code

[ajw373]

On Sunday my wife and I am flying to London on QF9 from Melbourne then a week later flying to Bangkok via Dubai on EK metal, but QF flight number, then return via Sydney on QF24.

My wife is bronze and I am a gold frequent flyer, all flights in economy, ticket booked on 14th Feb 2013 using Qantas.com, so has on 081-xx_ ticket number.

Now this question would be simple if I had of booked after 26th Feb as they would have been the same, but alas I got in early. The allowance on my QF operated flights should be easy, as we booked before 26 Feb 2013 I reckon my wife is allowed 1x23kg bag and I am allowed 2x32kg bags. But what about on the Emirates code share flights?

I checked qantas.com and it isn't all that clear with code shares. The allowance page make exceptions for Jetstar codeshare and some Vietnam code shares, but makes no reference nor exception to any other codeshare. To my thinking that says that the Qantas allowances should apply to the whole trip.

To be sure I called Qantas and have had 3 different answers. The first was, hang on whilst I check qantas.com, she then came back with the above read verbatim from the website. I don't think she even though for a second about what I was asking, because Qantas.com is not all that clear on code share flights.

The next person I spoke to was no better then the first and said my booking said one bag each. Yeah but what weights and what about my gold status? No answer, said maybe best to check with Emirates. I checked the Emirates website and it has a good blurb, but from their point of view. Basically it says

If you are on a Qantas-operated flight (with a QF code), Qantas baggage allowances will apply. This includes QF flights redeemed using your Skywards Miles, and connecting Australian domestic flights. However, if you are on a codeshare flight (with an EK flight number, but operated by Qantas) then Emirates baggage allowances will apply. Learn more about Qantas baggage allowances at qantas.com.

So EK flight number on QF metal=EK baggage allowance, so using the reverse logic it stands to reason that QF flight number on EK metal should=QF allowance. Right?

The last person I spoke to said that the Emirates allowances apply to all the sectors because it is the higher of the two (half true it is higher for my wife, but lower for me), which would mean my wife is allowed 30kg total and I am allowed 46kg, but on all flights? Hmm not so sure about this answer either, because I booked before 26th Feb.

So the question is what is the answer? Last thing I want is for the wife to go on a shopping spree in London, for us to get to the airport expecting one allowance and having to pay excess, without anything to back us up.

 

[featheast]

I'm having the exactly same problem here, travelling MEL-SIN this Friday on EK with QF code booked on QF website a week before 26 Feb.
And yet to have a clear answer to the baggage allowance.

 

[TheInsider]

EK/QF baggage allowances are the same, what's the question, tl;dr...

But otherwise due to the transition of the baggage allowances QF is allowing the most cheapest or most generous allowance for all bookings made with the previous baggage allowances.
EK you will get the EK baggage allowance (which is the new qantas baggage allowance)

 

[ajw373]

EK/QF baggage allowances are the same, what's the question, tl;dr...

But otherwise due to the transition of the baggage allowances QF is allowing the most cheapest or most generous allowance for all bookings made with the previous baggage allowances.
EK you will get the EK baggage allowance (which is the new qantas baggage allowance)

They are only the same for bookings made AFTER 26th Feb, mine were made on the 14th Feb.

Now do appreciate the response, but your comment that on EK you get EK allowances are you able to provide a reference for that, bearing in my my flight is QF codes. The reason being is Emirates seem to be saying the opposite that if you have EK flight number on QF metal than the EK allowance applies, so using the same logic QF flight number on EK metal should be QF allowance.

 

[TheInsider]

They are only the same for bookings made AFTER 26th Feb, mine were made on the 14th Feb.

Also for a few months the cheapest excess rate or the most generours baggage allowance. No link can be provided to the Qantas policy.

Now do appreciate the response, but your comment that on EK you get EK allowances are you able to provide a reference for that, bearing in my my flight is QF codes. The reason being is Emirates seem to be saying the opposite that if you have EK flight number on QF metal than the EK allowance applies, so using the same logic QF flight number on EK metal should be QF allowance.

Because EK and QF baggage allowances are all the same as each other, that's why QF changed their baggage policy to align with each other.

 

[ajw373]

Because EK and QF baggage allowances are all the same as each other, that's why QF changed their baggage policy to align with each other.

That is true for booking made after 26th Feb, but not for booking made before 26th Feb. Hence the uncertainty and the question. Emirates have a clear policy for their customers that explains the allowances for EK flight number on EK metal and EK codeshare flight on QF metal, it would be good if Qantas had one written the same for the reverse case so there is no uncertainty.

 

[ozmille]

I always take the operating carriers baggage allowance, you will be checking in at their counters and it can save you a lot of headaches trying to explain or fight their decision