Velocity Rewards cancellation policy for international bookings

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M@rcoPolo

M@rcoPolo

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About a month ago I booked 2 x reward seats using Velocity points flying from BNE to ZQN return next July.

I'm quite sure at the time the Velocity policy was full refund for International bookings using points until the end of 2022 (same as Qantas) however checking the Velocity website today it states the No Cancellation Fee is only valid until 30 April 2022.

Was this a recent change to their policy?!
 
M@rcoPolo said:
About a month ago I booked 2 x reward seats using Velocity points flying from BNE to ZQN return next July.

I'm quite sure at the time the Velocity policy was full refund for International bookings using points until the end of 2022 (same as Qantas) however checking the Velocity website today it states the No Cancellation Fee is only valid until 30 April 2022.

Was this a recent change to their policy?!
Click to expand...
It is 31 December 2022, so you should have no trouble cancelling/amending he booking, see here: Covid-19 Info hub

Cheers
 
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