Unable to board | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Unable to board

FrustratedQP

Member
Joined
Dec 9, 2011
Messages
178
Wife and I presented our boarding passes at the gate today and both resulted in the message ‘Unable to board’ We were directed to another person who did something on the computer and we were able to proceed.

Does anyone have any idea what this is about?

Tickets paid by cash months ago. J Class. This was a return leg with nothing untoward on the first flight a week ago.
 

DC3

Established Member
AFF Supporter
Joined
Jan 8, 2010
Messages
3,057
Qantas
Platinum
Flights
My Map
Wife and I presented our boarding passes at the gate today and both resulted in the message ‘Unable to board’ We were directed to another person who did something on the computer and we were able to proceed …
Although I don't have the answer, did your seat allocations change at the gate?
 

Austman

Established Member
AFF Supporter
Joined
Sep 21, 2007
Messages
3,338
Were you a transit passenger or had checked-in on-line with no checked baggage?
 

FrustratedQP

Member
Joined
Dec 9, 2011
Messages
178
Domestic flight, checked in baggage, not a transit pax. Checked in on line and printed boarding passes at airport.
 

Austman

Established Member
AFF Supporter
Joined
Sep 21, 2007
Messages
3,338
Then, I'm guessing, it was a last minute aircraft change.
 

Pushka

Enthusiast
AFF Supporter
Joined
Jan 26, 2011
Messages
15,353
Flights
My Map
Were you sitting apart? Often airlines try to rectify that, wanted or not.
 

DC3

Established Member
AFF Supporter
Joined
Jan 8, 2010
Messages
3,057
Qantas
Platinum
Flights
My Map
If this was a quiz, we could all give in and you would tell us the answer. ;)
 

FrustratedQP

Member
Joined
Dec 9, 2011
Messages
178
I wish I knew the answer. It’s no big deal really, I just thought one of the wise people here would know.
 

Austman

Established Member
AFF Supporter
Joined
Sep 21, 2007
Messages
3,338
One last shot!!

Sometimes the system can move you after check-in due to some unforeseen operational reason that you might never know. But then put you back again when that need doesn't actually eventuate or is solved in another way.

OK, that's really IS it for me! :)
 

FrustratedQP

Member
Joined
Dec 9, 2011
Messages
178
One last shot!!

Sometimes the system can move you after check-in due to some unforeseen operational reason that you might never know. But then put you back again when that need doesn't actually eventuate or is solved in another way.

OK, that's really IS it for me! :)
I’ll go with that. We were very early so sounds possible. Thanks.
 

TheInsider

Established Member
AFF Supporter
Joined
Jul 7, 2010
Messages
2,213
Would've been a comment in the booking perhaps. Did you speak to any ground staff beforehand about something or say you had dangerous goods or asked for an earlier flight and was refused?
 

TheInsider

Established Member
AFF Supporter
Joined
Jul 7, 2010
Messages
2,213
The seating can be different, even only slightly. It's happened to me.

Anyway, I give up now!
If there is a seat change, it will now print at the boarding area instead of being sent over to a staff member. Even on paper boarding passes.
 

snabbu

Established Member
AFF Supporter
Joined
Sep 1, 2014
Messages
1,186
Qantas
Platinum
Flights
My Map
I had this happen to me recently. Ticket was ASP-MEL-SYD with a 40 min connection in MEL.
Delays in MEL all day due apparently to the hot weather so the operating inbound MEL-ASP was late. Boarding commenced about 30 minutes behind schedule and at the gate I had a beep (OLCI about 20 hours earlier for both flights) and looked over at the screen where I saw "unable to board". There was some chatter about my chances of making the connection and if I should be put on the direct ASP-SYD leaving an hour or so later. They decided I would make my connection, punched something into the computer (manual override?) and waved me through.
 

AFF on Air Podcast

  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt cha ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York – a feat it aims to ach ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you’re new to the world of frequent flyer points – or moving to a new country – it can be difficult to know where to start. In this episode, Matt discusses the con ...
  • Travel Insurance – AIR016
    Sat, 27 Jul 2019 07:34:12 AEST
      They say that if you can’t afford travel insurance, you can’t afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and ...
  • The Qantas Oneworld Award – AIR015
    Sat, 13 Jul 2019 02:07:50 AEST
      Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode ...

Community Statistics

Threads
82,832
Messages
1,920,201
Members
50,512
Latest member
Unome
Top