The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
All TRS offices are staffed by customs officers as long as there are flights to depart. At Sydney this would be until the last flight departs in the evening. At a 24hr airport like Melbourne, the office technically never closes unless there is a significant gap between the last and first flight.
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