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Message: <blockquote data-quote="Kimster" data-source="post: 2317189" data-attributes="member: 33104">Yes. The call centre seems to be struggling. There are segments that I can see available online but they can't see them on their end. This is for a couple of tickets that I wanted to be on a single itinerary rather than 2 itineraries - just so to avoid things getting complicated at transit in Changi. They could not even merge two confirmed redemption itinerary to make it a single one!!![automerge]1637748983[/automerge]Was previously possible from VA/Velocity end - but not from krisflyer</blockquote>