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Message: <blockquote data-quote="sudoer" data-source="post: 2320554" data-attributes="member: 57875">On Saturday I put it in an overly optimistic request for 2 x U on SYD-HND showing I2 with all other dates +/- 7 days showing I0.After lodging the request the rep said the bot was "frozen" and she would get in touch with another department to "reboot it" (lol Qantas IT etc)Got the exact same email as above but my request was declined.[USER=4166]@serfty[/USER] Did your email come through at/around 12:15pm? Wonder if they did actually reboot the bot and it went through a backlog of requests.</blockquote>