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Message: <blockquote data-quote="LaurieH" data-source="post: 2349962" data-attributes="member: 82561">G’day, first post. Strange upgrade happening to report.I‘m on QF12 next week, LAX - SYD in PE. Coming across in November I was successful in bidding for an upgrade PE to J. Today I got the “bid” email for my return trip, but to my surprise it indicated I had already bid. For a couple of hours the system wouldn’t even let me get in to see how much I had supposedly bid,  later in the day I was able to see the bid but not change it.  When I finally got to the point where I could modify the bid a little (my hope being that I could then see the payment details) - the Qantas system showed what one would call a spinning ball.  I gave up after 5 minutes. I have tried 3 times since with the same result.About 3 weeks ago when the flight schedule from LAX had changed for the third time and the changed booking showed the domestic sector of my flight home had not been changed -eg it was scheduled to take place the day before QF11 departed  LAX…  I did manage to contact Qantas through Messenger and after 48 hours the nice fellow kindly rang me in the States at 3am local time to sort it all out. I asked him about the load and my chances to upgrade to J and he said I would just have to wait until I got the email. I had to pay $2 because I swapped to a different flight time for the leg from SYD so he took my card details. is it possible he put in a bid and my card details?  I still can’t get into that bid to check. No way am I going to try and contact Qantas again, I’ve had enough stress with that over the past months to last me a lifetime. I figure I will either get the upgrade or I won’t… but whose payment details are in there?</blockquote>

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