QF Booking Utility?

[Yada Yada]

Hey folks,

Apologies in advance if this has already been discussed.

I took a call from our (new) QF "rep" today, who introduced himself and said he was there to help with whatever we needed help with from Qantas. I asked if he was with QFF but no, just in some kind of corporate support role.

He asked some questions about my travel so I advised him that the past 12 months was typically weekly domestic travel and mostly on Virgin Blue, and all booked online myself. He asked if my choice of VB was simply a matter of price so I advised it was mostly due to cabin crew service, and that Virgin also had better fares at short notice for the routes I fly.

He said he understood and offered to relay any issues I had with QF service through to management and follow up personally. He then offered me a booking utility to use that apparently allows booking of flights on not only QF, but also JQ, DJ, and ZL with a small booking fee involved. Apparently it also allows booking of hotels, rental cars and has travel management features built in for managing costs etc. Sounded good. Details are to be emailed.

Given that I have flown QF twice in the past 6 months, I was a little surprised to get the call. I wondered if it might be as a result of some of the responses I've typed into the QF Advisory Board surveys?

Anyway, anyone else heard of this booking utility before? :-|

 

[Mal]

Sounds like they want to sign you up with QBT (Qantas Business Travel).

QBT Home

Did you ask about whether he could recommend you for a CL membership?

 

[v8Statesman]

Something that allowed me to Book CX flights with QF on my own would be great. Is there a minimum size of travel required?

 

[Yada Yada]

Sounds like they want to sign you up with QBT (Qantas Business Travel).

QBT Home

Did you ask about whether he could recommend you for a CL membership?

Thanks Mal! That looks a lot like what he was talking about. Didn't know it existed.

v8statesman - when I receive info I will post back. I can't imagine that the requirements are too high. Our company is global but still relatively small in Australia so I didn't think we'd be the scale they were looking for.

Maybe they are beginning to target some of their FF's who seem to be drifting away? Over the past 12 months my observation on SYD-MEL flights and in the VB lounges in both cities indicates that VB is growing a very healthy level of business clientelle.

EDIT: Mal - I didn't think to ask about CL although I don't think I'd cope having to rub shoulders with the likes of Home & Away nobodies who think they're God's gift to mankind.

 

[aus_flyer]

I didn't think to ask about CL although I don't think I'd cope having to rub shoulders with the likes of Home & Away nobodies who think they're God's gift to mankind.

I'd be pretty surprised if any of them are CLs. In fact, I know most aren't.
I've been surprised in the past by the number of high profile Australian celebrities that aren't CLs.

 

[Yada Yada]

I'd be pretty surprised if any of them are CLs. In fact, I know most aren't.
I've been surprised in the past by the number of high profile Australian celebrities that aren't CLs.

So more proof there is a God.

 

[Tooner]

So more proof there is a God.

And God likes Rugby and not Cricket - John Eales straight to CL, Merv Hughes, spend a little time in QP!

 

[Mal]

And God likes Rugby and not Cricket - John Eales straight to CL, Merv Hughes, spend a little time in QP!

Anyone who is a Qantas ambassador (eg. John Eales, Deborah Mutton and many others) would be given CL I think.

The lesser mortals prance around the QP wondering why they aren't invited into the Inner Sanctum of CL.

(PS, I'd love an entry into a CL lounge one day just to see who is there ... so if anyone has an available entry, let me know! )

 

[JohnK]

Over the past 12 months my observation on SYD-MEL flights and in the VB lounges in both cities indicates that VB is growing a very healthy level of business clientelle.

It is OK to comment on the coveted SYD-MEL route but how is DJ performing against QF on other routes? Does anyone have current statistics on the DJ loads for the SYD-CBR route?

 

[Flashback]

It is OK to comment on the coveted SYD-MEL route but how is DJ performing against QF on other routes? Does anyone have current statistics on the DJ loads for the SYD-CBR route?

I would imagine that with a lot of CBR fliers being MP's, and thus having "special pricing" I would hazard a guess and say DJ aren't doing too well on that route

 

[Yada Yada]

It is OK to comment on the coveted SYD-MEL route but how is DJ performing against QF on other routes? Does anyone have current statistics on the DJ loads for the SYD-CBR route?

I don't know John - I haven't flown that one yet. But my gut feeling is similar to Flashware's - i.e. that VB would be doing it tough because QF's level of entrenchment is quite deep.