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Message: <blockquote data-quote="Jacques Vert" data-source="post: 2328628" data-attributes="member: 14671">I contacted Customer Care via this link:[URL unfurl="true"]https://accorplushelp.zendesk.com/hc/en-au/requests/new[/URL]and received the following a week or two later:<table style='width: 100%'><tr><td>Dear Mr. JV, Thank you for contacting ALL - Accor Live Limitless Customer care. First, I would like to sincerely apologize for the delayed response. Due to the current situation and the high number of requests received recently, there may be delays in processing them. Thank you for your kind understanding and patience. I am coming back to you about your request to unlink your ALL account from Flying Blue. I confirm that your ALL account and your Flying Blue account have been separated. As of today, you can no longer benefit from the advantages associated with the offer ALL & Air France KLM « Miles+Points ». Any transactions related to this offer presented to us will not be credited to your account and will be rejected. You can now subscribe to a new Privileged Airline Partner offer from our website <a href="http://www.all.com" target="_blank">www.all.com</a> or from the Airline Partner website. Link your ALL - Accor Live Limitless account and the airline partner's account, making sure that the first and last names of the accounts are identical. Please note that you can only change your offer once a year. Once you link your All account to an airline frequent flyer program, you need to wait 12 months to be able to link it with a new program. Unlinking your accounts will not shorten this delay nor enable you to register another offer; you will nonetheless need to wait until the end of this 12-month period. For more information, you can consult our <a href="https://help.accor.com/s/?language=en_US" target="_blank">FAQ</a> and the <a href="https://all.accor.com/loyalty-program/partners/airlines/index.en.shtml" target="_blank">terms and conditions of our airline partners' offers</a> on <a href="http://www.all.com/" target="_blank">www.all.com</a>. I remain at your entire disposal for further assistance or information. Kindest regards,</td></tr><tr><td> </td></tr><tr><td>AMIRA ALL - Accor Live Limitless Customer Service</td></tr></table></blockquote>

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