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Message: <blockquote data-quote="MarkMelbourne" data-source="post: 2338518" data-attributes="member: 52510">I'm having this same problem now. A look at the code behind the page indicates a local validation error: "Pass used for Redeemption does not belong to Frequent Flyer" (sic)This looks like a website bug to me. Would love to hear any suggestions on how to fix apart from waiting hours on hold which just ain't worth it.I thought to print out the page showing the error and presenting it to the lounge, honestly though with the good chance I'll get rejected do I risk spoiling the excitement of travel again just to get a free coffee and cake.</blockquote>