Qantas - issues with making bookings today?

[fjc]

A friend in Adelaide has been trying to make a domestic booking all day on Qantas. This morning, it wouldn't accept her credit card details (no known issues with the CC) and she was on hold with them for about 20 minutes then hung up. Later, booked the flight intending to pay via BPay, but the invoice still hasn't come through.

Tonight, still no invoice to be paid and still over 30 minutes wait time on the phone number - both 131313 and 13 11 31.

Are there any issues with Qantas booking? I've searched via this site and Google, but nothing is showing.

 

[JohnK]

I have just made a domestic booking with a voucher and both itinerary and new voucher with residual value have come through fairly quickly.

 

[samh004]

Usually when you book and intend to pay via BPAY, you can do so immediately after booking and it does take a little while for it to hit your inbox...

 

[AusTraveller]

A friend in Adelaide has been trying to make a domestic booking all day on Qantas. This morning, it wouldn't accept her credit card details (no known issues with the CC) and she was on hold with them for about 20 minutes then hung up. Later, booked the flight intending to pay via BPay, but the invoice still hasn't come through.

Tonight, still no invoice to be paid and still over 30 minutes wait time on the phone number - both 131313 and 13 11 31.

Are there any issues with Qantas booking? I've searched via this site and Google, but nothing is showing.

not sure about the credit card, but when you say you "booked the flight intending to pay via BPay, but the invoice still hasn't come through" and "Tonight, still no invoice to be paid" did you receive a booking confirmation with bpay details?

If not (and you added your frequent flyer number when booking) you should be able to log into your account and view the bpay details there. The actual itinerary and tax invoice will come later (after payment is confirmed and ticketing is compete)