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Airlines & their Loyalty Programs
Qantas | Frequent Flyer
Qantas Call Centre Long Wait Times
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<blockquote data-quote="ronlon" data-source="post: 2321569" data-attributes="member: 60660"><p>It is not just the long wait time but the training of staff in order to answer the most basic of questions varies so wildly and it does seem ( although not always ) that the Cape Town call centre is at the bottom when it comes to knowledge and skill set.</p></blockquote><p></p>
[QUOTE="ronlon, post: 2321569, member: 60660"] It is not just the long wait time but the training of staff in order to answer the most basic of questions varies so wildly and it does seem ( although not always ) that the Cape Town call centre is at the bottom when it comes to knowledge and skill set. [/QUOTE]
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