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Message: <blockquote data-quote="glennp" data-source="post: 2321558" data-attributes="member: 33422"><p>If you think contacting the Call Centre is challenging try contacting Qantas Customer Care.  For almost three months I have been unable track down one of these elusive creatures.  I have a collection of their reference numbers from trying to unsuccessfully contact them by their preferred method online, but they simply do not respond.  Phone conversations begin with "you have called the wrong number, you need to call 1300 722 040".  You then have to quickly respond "but that is the number I called" or your call is promptly disconnected.  Despite countless hours on hold waiting for their colleagues to track one of them down, it would appear they do not answer internal calls either.  I have been promised call backs but that is just the Call Centre's way of politely giving up.</p></blockquote><p></p>

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