Problem with Multi-City booking on Qantas website

[sarvowinner]

I'm trying to book Sydney-Edinburgh-Nice-Sydney departing April 2013, returning May 2013. When I put in any combination, ie. SYD-LHR-EDI-LHR-NCE-SYD etc I get the following:

We are unable to find recommendations for your search. (#7190-NFA)

• No fares can be found for your selected itinerary. Select new dates and/or destinations and search again.

I then tried February dates as this our itinerary runs over the potential code share switch to Emirates. Same result. Anyone have any ideas? I would rather not pay for phone bookings. This shouldn't be complicated.

 

[CaviAck]

Most probably because QF don't operate flights or have a codeshare agreement between LHR-EDI and EDI-NCE.

 

[mannej]

QF most certainly do operate a codeshare between LHR and EDI and between LHR and NCE, both a flown by BA

 

[Jkyn]

I couldn't book multi city domestic flights on line this week. Had to do them as all separate flights. Think it's a problem with the website.


Sent from my iPad using AustFreqFly app

 

[eastwest101]

In situations like this - if the OP calls Qantas and they can book it - what are the chances of getting the phone booking fee waived?

 

[Daver6]

My experience is if you can't do it online then they will waive the phone booking fee. Alternatively, just call up and play dumb, requesting they guide you through how to do this.

I've found the international multi-city booking to be flakey at best.

 

[Anna]

My suggestion is that instead of putting SYD - LHR, put SYD - DXB - LHR, and instead of putting NCE - SYD put all in the actual transit stops (presumably NCE - LHR - DXB - SYD). I'm not confident you will get anywhere with NCE as a destination though.

If looking for Feb dates then obviously put in SIN instead of DXB.

Good luck.

 

[cmon0005]

I've always found the Multi-city booking tool buggy for International.

It throws out weird prices especially for Y trips.

For example I put in MEL-DXB (QF9) DXB-BOM (9W or EK) BOM-HKG-MEL (CX & QF). in Y
It gave me a price of $10,500 for Economy or $11050 for Business, now this isn't a matter of a low amount of seats left as all these flights are basically empty on the dates I tried.
For some reason it was defaulting the QF legs to Y booking class, hence the high cost, but if you book these legs seperately it only comes up to around $2500.

I don't think it has the right logic built into it, wish they would fix it, its been like that for as long as I can remember with some combinations of routes.

 

[browski]

Personally, I'd Open-jaw the flights to Glasgow and Nice on EK. Then I'd just take the one-way Easyjet flight from Edinburgh to Nice. I would do everything humanly possible to avoid the transits through LHR or LGW.

So:
SYD-DXB-GLA and NCE-DXB-SYD on EK (or possibly the QF codeshare if it exists)
GLA-Edinburgh - 60 minutes by road
EDI-NCE on Easyjet.

 

[sarvowinner]

Just spoke to Qantas, they said they can only sell return or open jaw into Europe, they can't sell intra-Europe flights. I'm sure this is a change.

 

[mannej]

My suggestion is that instead of putting SYD - LHR, put SYD - DXB - LHR, and instead of putting NCE - SYD put all in the actual transit stops (presumably NCE - LHR - DXB - SYD). I'm not confident you will get anywhere with NCE as a destination though.

If looking for Feb dates then obviously put in SIN instead of DXB.

Good luck.

Why not for NCE?

BA operate a QF codeshare on that route, so what would the issue be?

 

[A330]

I always find the multi-city booking tool to be temperamental. I have heard that it was designed for mainly domestic bookings, which is why it doesn't cope with international too well.
In your case the issue may be to do with stopovers. QF doesn't place its code on BA flights from LHR unless you connect from an international flight. So you couldn't purchase SYD-SIN-LHR & LHR-NCE, but you could theoretically purchase SYD-SIN-LHR-NCE straight through.

 

[mannej]

I always find the multi-city booking tool to be temperamental. I have heard that it was designed for mainly domestic bookings, which is why it doesn't cope with international too well.
In your case the issue may be to do with stopovers. QF doesn't place its code on BA flights from LHR unless you connect from an international flight. So you couldn't purchase SYD-SIN-LHR & LHR-NCE, but you could theoretically purchase SYD-SIN-LHR-NCE straight through.

That may be the case, but it should be able to offer the BA flight if you were after a stop-over.

Unless that is only possible for UK destinations.

 

[sarvowinner]

There is absolutely no problem with SYD-EDI NCE-SYD, I cannot book EDI-NCE with Qantas. I was told to speak to a travel agent to see if they can book me a EDI-NCE flight on the same ticket, but it cannot be done through QF.

 

[mannej]

There is absolutely no problem with SYD-EDI NCE-SYD, I cannot book EDI-NCE with Qantas. I was told to speak to a travel agent to see if they can book me a EDI-NCE flight on the same ticket, but it cannot be done through QF.

Direct - of course you can not book it, but I would have thought that the website could have put you EDI to NCE via LHR, considering that BA fly both routes.