The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
This has happened to me a few times; each time I have called their attention to it and the response has been "thank you, it is our mistake, you can keep the points". So maybe honesty is the best policy here...
From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :)