Plat CC Bonus Points not posting

[kelix]

Hi guys,
Ive noticed since the weekend i have not had my extra .5 credits posting per transaction. tThere was a purchase and a refund from cellermasters (their billing system mucked up)

I had my bonus points awarded for that "purchase" and then with the reversal just the base points (so netted 60 "freebies" it would seem) however since then ive just got the 1 point per purchase

im also on the 20t/10k and was PoC'd but unlimited but the other points have been landing..
anyone else seeing some strange Plat CC bonus points landing or not?

 

[simongr]

This is a common issue when you have a refund. They credit out the standard points but can't credit the bonus points so stop paying bonus points until they have recovered teh bonus that should credited.

 

[straitman]

kelix,

As per the post from simongr, I've had exactly the same issue. When the tally equalizes the bonus points will start to post again.

 

[glass]

that's pretty daft. what if you spend $10k, refund it, and cancel your card?
free bone points?

 

[Mal]

that's pretty daft. what if you spend $10k, refund it, and cancel your card?
free bone points?

Amex would find a way to punish you I think. Even when not doing anything wrong, they're punishing those on the Bonus Points Promo...