Reply to thread

Message: <blockquote data-quote="squid01" data-source="post: 2384770" data-attributes="member: 74378">Thanks I’ll look into check my trip.First operator said she knew what a OWCA was. I told her I needed to amend my existing booking (just one flight on it) by removing that flight and then adding a bunch of others. I gave her all the flights, she said I couldn’t mix cabin classes lol.She then said the existing booking would need to be cancelled and points would be refunded to me immediately. And she would need to send the new itinery to the “awards team” who wouldn’t be in until 7am tomorrow, so nothing could be booked now. None of that sounds accurate to me at all, can anyone shed some light? Can I not use my existing booking but remove that one single flight that was on it and add in new flights? Don’t want to do cancel/refund and new booking as without refunded points I wouldn’t have enough to make a brand new OWCA booking.</blockquote>