- Joined
- Dec 7, 2011
- Posts
- 659
Received this yesterday....
Dear Mr,
We would like to extend our sincere appreciation for your support for Singapore Airlines. You inspire us to go the extra mile to bring you the best when you travel with us. Thus, your feedback has been invaluable in ensuring that the PPS Club stays relevant and rewarding for our most loyal customers. Today, we are pleased to share with you some new and exclusive privileges that have been designed to better meet your travel needs and to provide the heightened level of recognition that you deserve.
In response to your feedback, and in recognition of your continued loyalty, any Reserve Value that you accrue from today will be valid for six years, up from the current length of three years. Reserve Value is derived from your Current PPS Value in excess of the S$25,000 PPS Value required for membership renewal.
With this change, you can be assured that any amount you spend beyond the S$25,000 PPS Value required for membership renewal will now count towards your requalification for even more years to come.
As a Solitaire PPS Club member, you will now enjoy better redemption benefits. If you book a Saver Economy Class award for yourself or any of your redemption nominees, we will give your booking priority for confirmation over other members.
We understand the importance of looking and feeling refreshed for an appointment after a long flight. If you are arriving in Singapore on a Singapore Airlines or SilkAir flight, we welcome you to freshen up in the First Class area of the SilverKris Lounge in Changi Airport Terminal 2 or 3. You may invite a guest who is travelling with you on the same flight. Simply present your boarding pass and membership card to our staff.
As a further enhancement to your current suite of travel privileges, we will be happy to guarantee your Economy Class booking on any Singapore Airlines or SilkAir flight in either S or Y fare classes up to 24 hours before flight departure. You will no longer need to be waitlisted in First or Business Class, as required previously, before being confirmed in Economy Class.
These new benefits are the latest in a series of improvements to our PPS Club and KrisFlyer programmes, including the ability to earn PPS Value on the fuel surcharge component of your Singapore Airlines Suites, First Class or Business Class tickets on Singapore Airlines or SilkAir from 1 July 2013.
We hope that with these developments, you will find your Singapore Airlines PPS Club membership more enriching and rewarding than before. For more details on the privileges and benefits of your membership, please log in to your account at krisflyer.com and refer to the ‘PPS Club Membership Guide’.
As we continue to find ways to enhance your membership experience, we look forward to your feedback and continued support. Thank you and we hope to welcome you on board soon.
Yours sincerely,
Shirlene Teo
Manager Loyalty Marketing
Singapore Airlines Limited
Apparently anyone with TPP 15+ years also got an additional amount of PPS Value added to their account - I did not make it as a TPP 14. Generally a worthwhile recognition of their high value customers, especially the arrival lounge access in SIN. I would prefer more access to J Class Saver awards and J waitlist seats as this is what the PPS Club is really about.
Dear Mr,
We would like to extend our sincere appreciation for your support for Singapore Airlines. You inspire us to go the extra mile to bring you the best when you travel with us. Thus, your feedback has been invaluable in ensuring that the PPS Club stays relevant and rewarding for our most loyal customers. Today, we are pleased to share with you some new and exclusive privileges that have been designed to better meet your travel needs and to provide the heightened level of recognition that you deserve.
In response to your feedback, and in recognition of your continued loyalty, any Reserve Value that you accrue from today will be valid for six years, up from the current length of three years. Reserve Value is derived from your Current PPS Value in excess of the S$25,000 PPS Value required for membership renewal.
With this change, you can be assured that any amount you spend beyond the S$25,000 PPS Value required for membership renewal will now count towards your requalification for even more years to come.
As a Solitaire PPS Club member, you will now enjoy better redemption benefits. If you book a Saver Economy Class award for yourself or any of your redemption nominees, we will give your booking priority for confirmation over other members.
We understand the importance of looking and feeling refreshed for an appointment after a long flight. If you are arriving in Singapore on a Singapore Airlines or SilkAir flight, we welcome you to freshen up in the First Class area of the SilverKris Lounge in Changi Airport Terminal 2 or 3. You may invite a guest who is travelling with you on the same flight. Simply present your boarding pass and membership card to our staff.
As a further enhancement to your current suite of travel privileges, we will be happy to guarantee your Economy Class booking on any Singapore Airlines or SilkAir flight in either S or Y fare classes up to 24 hours before flight departure. You will no longer need to be waitlisted in First or Business Class, as required previously, before being confirmed in Economy Class.
These new benefits are the latest in a series of improvements to our PPS Club and KrisFlyer programmes, including the ability to earn PPS Value on the fuel surcharge component of your Singapore Airlines Suites, First Class or Business Class tickets on Singapore Airlines or SilkAir from 1 July 2013.
We hope that with these developments, you will find your Singapore Airlines PPS Club membership more enriching and rewarding than before. For more details on the privileges and benefits of your membership, please log in to your account at krisflyer.com and refer to the ‘PPS Club Membership Guide’.
As we continue to find ways to enhance your membership experience, we look forward to your feedback and continued support. Thank you and we hope to welcome you on board soon.
Yours sincerely,
Shirlene Teo
Manager Loyalty Marketing
Singapore Airlines Limited
Apparently anyone with TPP 15+ years also got an additional amount of PPS Value added to their account - I did not make it as a TPP 14. Generally a worthwhile recognition of their high value customers, especially the arrival lounge access in SIN. I would prefer more access to J Class Saver awards and J waitlist seats as this is what the PPS Club is really about.
