MH Partner Award - 6 Month Limit?

[nichojo]

Just got off the phone with Enrich where I asked to get a quote on points required for flight early next year. Gentleman said they can only book partner awards 6 months in advance. Anyone else experience that?

 

[trippin_the_rift]

Which airline? Not all partnerships are equal. Oneworld carriers should all be 12 months.

 

[nichojo]

Etihad. But his words were "partner". Maybe because they aren't OW.

 

[nichojo]

Update: called back and was able to book Etihad ticket for myself SYD-AUH-LHR in April next year for 87,000 + $128 AUD in J. The second ticket, for my wife, is stick in waiting for confirmation since EY hasn't approved AUH-LHR segment yet.

 

[ecst]

This would have made an excellent case study into YMMV. Having had some luck with them last year on a mixed-class redemption (mind you the Enrich team were based in Malaysia back then), I tried doing a similar gig this year.

9 calls later only had I managed to get it done, 3hrs altogether.

The entire team is now in Fiji, and seems that they work 4hr shifts over the clock. From current experience, shift change seems to occur 2pm (Fiji time), 6pm, 10pm and so forth with the 6pm - 10pm being quite "difficult" IMHO. Long story short, I would recommend trying the 10pm shift which is where I finally got my break.

The multi-class booking seems to throw some of them off - I currently have an X + Z class on CX simple layover - which some of them either insisted in ticketing as 2 separate itineraries (despite clearly seeing <24hrs gap), saying it was "not possible" to mix 2 classes in 1 ticket, being unable to calculate taxes due to mix-class search, married-segments, awaiting confirmation from Cathay desk etc.

Have fun