JQ Schedule Change Email - Dont always click accept as it limits your options

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markis10

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Nov 25, 2004
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If you get the following email from Jetstar:

[FONT=&quot]Jetstar is sorry to inform you that since you made your booking, your flight schedule has been changed. We understand it can be frustrating when plans change, and we apologise for any inconvenience caused. While we try to avoid any changes to our timetable, in this instance it was unavoidable. The change to the schedule has been made so we can maximise our aircraft utilisation and continue to offer you everyday low fares.

[/FONT]

Dont click through to the website, instead look the booking up online using the reference, and what you will be given is the option to change to other flights rather than the one they have selected for you, this does not come up if you just click through from the email!
 
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I've had two schedule changes to date; one booking to NAN and another to HNL.

For the NAN booking, it was a 5 minute change for incoming flight. So going straight to my reservation gave me alternative travel dates + / - 3 days of the original booking and I managed to re-book onto a flight 3 days earlier - which is what I wanted due to a change in plans and didn't have to pay any change penalties/fees etc.

My HNL bookings was (I think) a 15 minute time change, but as I didn't want to change dates of travel, I just accepted same.
 
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Here is what you get when you click the link:

emails.jpg


Here is what you get when you key in the booking reference online:

1234.jpg


Big difference.
 
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