Jetstar and QF interline

[kreuky]

Previously I had been able to interline flying QF SYD-SIN, 3K SIN-KUL on separate tickets. Now QF tells me because it's not oneworld I can't do it - but if it's a QF 3K codeshare they can. I find it hard to believe they cannot interline with their own subsidiary. They said this was a recent change in policy. Another QF "enhancement". Fortunately I did have enough time in SIN to be able to get my luggage.

 

[cmon0005]

Previously I had been able to interline flying QF SYD-SIN, 3K SIN-KUL on separate tickets. Now QF tells me because it's not oneworld I can't do it - but if it's a QF 3K codeshare they can. I find it hard to believe they cannot interline with their own subsidiary. They said this was a recent change in policy. Another QF "enhancement". Fortunately I did have enough time in SIN to be able to get my luggage.

I think this has always been the case, maybe you were just lucky those few times that they did interline. Shouldn't be a big deal anyway just head to the transfer desk in SIN and they can retag your bags and issue boarding passes for your 3K flight.. or book MH next time for SIN-KUL as QF can check bags through to MH even on separate tickets due to being Oneworld.

 

[madrooster]

I think this has always been the case, maybe you were just lucky those few times that they did interline.

The official QF policy is QFi will interline to 3K.

See page 3 http://www.qantas.com.au/agents/dyn/qf/policies/ReadytoFlyFAQ191010.pdf

 

[cmon0005]

The official QF policy is QFi will interline to 3K.

See page 3 http://www.qantas.com.au/agents/dyn/qf/policies/ReadytoFlyFAQ191010.pdf

With all due respect that document is from 2010! and also the heading is: "Can you through check from Jetstar to Qantas".

 

[madrooster]

With all due respect that document is from 2010!

It might be from 2010 but it's the policy currently linked to on the QF agents portal. I do not recall any changes to this policy being announced since 2010 anyway.

 

[cmon0005]

It might be from 2010 but it's the policy currently linked to on the QF agents portal. I do not recall any changes to this policy being announced since 2010 anyway.

Also see this and recent comments from people flying QF-3K: The joys of connecting to Jetstar Asia. - Answers | Trip report | Travel advice - Australian Business Traveller

also: http://www.flyertalk.com/forum/qantas-frequent-flyer/1448668-qantas-jetstar-interline-question.html

 

[kreuky]

So much for staying loyal to QF/Jetstar. I previously even received 3K boarding passes in Sydney.

 

[ozbeachbabe]

Previously I had been able to interline flying QF SYD-SIN, 3K SIN-KUL on separate tickets. Now QF tells me because it's not oneworld I can't do it - but if it's a QF 3K codeshare they can. I find it hard to believe they cannot interline with their own subsidiary. They said this was a recent change in policy. Another QF "enhancement". Fortunately I did have enough time in SIN to be able to get my luggage.

What you've been told is correct as the only carriers who QF will through check to on separate pnrs must be One World member airlines which excludes JQ.

The official QF policy is QFi will interline to 3K.

See page 3 http://www.qantas.com.au/agents/dyn/qf/policies/ReadytoFlyFAQ191010.pdf

It might be from 2010 but it's the policy currently linked to on the QF agents portal. I do not recall any changes to this policy being announced since 2010 anyway.

That was the case however it changed possibly a year ago so any interlining from QF to JQi (or 3K) must be when all flights are booked in the same pnr.

Looks like the info on the agents portal needs updating.