group-of-5
Intern
- Joined
- Apr 30, 2010
- Posts
- 53
Hi Folks
We are looking to travel JQ Gold Coast to Japan in June ( 2 adults, plus 3 kids 10,14 &16) and am looking for information on the cost of the Jetstar addons (meals etc). I can't find any detail on the website. It's good to know all the options before getting caught in the booking engine with all it's timeouts and other issues.
I rang the call centre and after getting stuck in a loop on their Telephone menu system, eventually got through to a real person. Sounds like it is offshore somewhere. The young man was trying very hard to answer my questions, but it seemed pretty obvious he was just looking up some sort of sales manual that didn't have a lot of detail.
So, I'll turn it over to you guys!
What is the cost of the pre-paid meals of the OOL-NRT sector and how many do you get? CSR said $28 prepaid per sector but couldn't tell me how many meals you get for that (one or two?).
Cost of Video-on demand? CSR said $12 pre-paid per sector.
Cost of Comfort pack? CSR said $7 pre-paid per sector.
We're not really interested in the VOD (the kids are getting a holiday, so they can read a book or watch the shared screens) or Comfort pack, but there is a 'JETPLUS' package for $60 per sector that give 20kg luggage, two meals, VOD and comfort pack. If we are going to buy the luggage allowance and meals, it might be worth getting the package to keep the kids occupied.
Of course, we could load up on snack foods (but that is a bit more difficult on the NRT-OOL sector), or buy food onboard.
Thanks, as always, in advance!!
We are looking to travel JQ Gold Coast to Japan in June ( 2 adults, plus 3 kids 10,14 &16) and am looking for information on the cost of the Jetstar addons (meals etc). I can't find any detail on the website. It's good to know all the options before getting caught in the booking engine with all it's timeouts and other issues.
I rang the call centre and after getting stuck in a loop on their Telephone menu system, eventually got through to a real person. Sounds like it is offshore somewhere. The young man was trying very hard to answer my questions, but it seemed pretty obvious he was just looking up some sort of sales manual that didn't have a lot of detail.
So, I'll turn it over to you guys!
What is the cost of the pre-paid meals of the OOL-NRT sector and how many do you get? CSR said $28 prepaid per sector but couldn't tell me how many meals you get for that (one or two?).
Cost of Video-on demand? CSR said $12 pre-paid per sector.
Cost of Comfort pack? CSR said $7 pre-paid per sector.
We're not really interested in the VOD (the kids are getting a holiday, so they can read a book or watch the shared screens) or Comfort pack, but there is a 'JETPLUS' package for $60 per sector that give 20kg luggage, two meals, VOD and comfort pack. If we are going to buy the luggage allowance and meals, it might be worth getting the package to keep the kids occupied.
Of course, we could load up on snack foods (but that is a bit more difficult on the NRT-OOL sector), or buy food onboard.
Thanks, as always, in advance!!