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Accor Hotels | ALL
How does Accor treat you as an Elite guest?
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<blockquote data-quote="Dr Bob" data-source="post: 2194566" data-attributes="member: 18248"><p>Property; Fairmont Resort & Spa Blue Mountains for 2 nights following the Swiss.</p><p>Status. ; Still Gold / Platinum not yet recognised from the Swiss</p><p>Room; Standard king</p><p>Upgrade; No / did ask but told house was near full / plenty of screaming kids</p><p>Internet; yes and good speed</p><p>Early checkin / late checkout; Checked in at 1100 (room ready) and offered late checkout</p><p>Welcome drinks; Yes /beers & house wines both better quality than the Swiss</p><p>Executive Club; No / don't know if they even have one</p><p>VIP Treatment; no / water in the room & more available at the bar</p><p>General comments; COVID protocol was excellent and all staff were a very polished unit unlike the Swiss. The social distancing in all eating areas & bar was strictly enforced. Breakfast (included in rate) was by booking only & guests that just turned up where turned away until the last siting at 10.30. We arrive about 12 minutes early one morning & after checkin were politely told to come back in 10 minutes. The table service was very fast & the assisted Buffet worked very well. Room was spotlessly clean but very old and bed uncomfortable and there was a dank musky odour throughout the room & corridor. Apart from the main reception area screaming & crying kids were not heard. Would stay there again but would like a better room for the rate paid.</p></blockquote><p></p>
[QUOTE="Dr Bob, post: 2194566, member: 18248"] Property; Fairmont Resort & Spa Blue Mountains for 2 nights following the Swiss. Status. ; Still Gold / Platinum not yet recognised from the Swiss Room; Standard king Upgrade; No / did ask but told house was near full / plenty of screaming kids Internet; yes and good speed Early checkin / late checkout; Checked in at 1100 (room ready) and offered late checkout Welcome drinks; Yes /beers & house wines both better quality than the Swiss Executive Club; No / don't know if they even have one VIP Treatment; no / water in the room & more available at the bar General comments; COVID protocol was excellent and all staff were a very polished unit unlike the Swiss. The social distancing in all eating areas & bar was strictly enforced. Breakfast (included in rate) was by booking only & guests that just turned up where turned away until the last siting at 10.30. We arrive about 12 minutes early one morning & after checkin were politely told to come back in 10 minutes. The table service was very fast & the assisted Buffet worked very well. Room was spotlessly clean but very old and bed uncomfortable and there was a dank musky odour throughout the room & corridor. Apart from the main reception area screaming & crying kids were not heard. Would stay there again but would like a better room for the rate paid. [/QUOTE]
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