Fly Ahead question

[cowtown]

I have a choice fair ADL-MEL tomorrow at 4:50pm, i'd like to get on like a 10am flight.

Is this possible with platinum? or can you only go one flight ahead (i.e. the next earliest flight?)

 

[Rebus]

I have a choice fair ADL-MEL tomorrow at 4:50pm, i'd like to get on like a 10am flight.

Is this possible with platinum? or can you only go one flight ahead (i.e. the next earliest flight?)

On that route I think it's one flight ahead. Y9u could chance your arm at the lounge in Adelaide but if they say no you'll be in for a bit of a wait.

 

[i0sam0i]

I'd suggest calling virgin first up in the morning.
Last week changed a flight from 8.30pm to a close to full 11am with no issue (bne to cns)

 

[Cryptarcadian]

The current terms and conditions are:

Fly Ahead requests can be made:

• By Platinum Plus, Platinum and/or Gold Members at the Virgin Australia Lounge or kiosk (where kiosk Fly Ahead functionality is available) for members with no check-in baggage, or at the Virgin Australia Priority check-in counter or Service Desk for members who have baggage and have not yet checked in. Requests must be made at least 40 minutes before the scheduled departure time while the flight is still open for check-in.
• By Platinum Members calling the Virgin Australia Guest Contact Centre at least 1 hour before the scheduled departure time while the flight is still open for check-in. Platinum Members can request to Fly Ahead on a flight between Brisbane, Sydney and Melbourne departing up to 2 hours prior to their booked flight, and for all other domestic Virgin Australia flights, on a flight immediately prior to their booked flight.
• By Platinum Plus Members calling the Priority Phone Service team at least 1 hour before the scheduled departure time while the flight is still open for check-in.

My understanding of that has been that the time restrictions apply if you call, but not if you physically show up in the lounge, so you could always head to the airport.

But they may not be enforced in practice (I've been able to do that at least once in the past too), so agree, do try calling and maybe even HUACA if at first you don't succeed.