First long haul VA mini TR

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simonpenny408

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Random thoughts (mini TR) from yesterday's SYD-AUH on VA

air New Zealand lounge pretty basic but fair wine selection. Nice (if a bit bogan) touch of having a DIY hot dog stand in the lounge. Good fast WiFi but no real snacks to carry on board

Priority boarding a breeze. Looks like I got a platinum shadow. No personal welcome from CSM - but hey ho. Passengers appeared to be much more towards the holiday maker demographic on the whole. Nice newish 777 but with old fit out

Once we got going I tried to order a glass of Chardonnay and was told to "just wait". A bit of a short put down. When drinks service commenced choice was only UNWOODED Chardonnay. Are they kidding. Ordered red instead

Meal service was OK and the food in Y is certainly better than QF. butter chicken for first meal and chicken pie with mash and mushy peas for the second.. Not bad. Snack pack in between.. Mostly cough but I did like the nuts with dried cranberries

4 hours into the 14 hour flight and they ran out of red wine. Apparently nobody likes the UNWOODED Chardonnay and they still had almost the entire 37 bottles left. Spoke to CSM about this. apparently they tried Viogner once and then a Sauv Blanc but nobody liked them.. Obviously somebody needs to get a clue. No offer to get wine from PE or J. So onto the G and Ts. Very poor

Service very slow and unresponsive on board and the IFE is awful.. Good job I had a fully loaded iPad. Good USB charging in every seat. Cabin temperature a bit too hot apart from the last 2 hours

Bottled water distributed to all but no refills and directed to the galley tap (once again rather brusquely)

Summary. Take your own entertainment, don't expect any frills as a WP down the back and assume you will be drinking mixed drinks for most of the journeyBags came off first (good) and I hopped straight into a pre paid taxi to run into Dubai (295 Dh) rather than wait for the limo bus
 
Thanks for putting the time into writing one!

Would you do a bit of a break down score card /10 for each category? (i.e. Seat comfort /10 etc.)
 
Yuck... Oaked Chardonnary! What is this... the 90s?
 
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Yuck... Oaked Chardonnary! What is this... the 90s?

Unoaked Chardonnay is the work of the devil :)

Seat 7/10 (would be higher if the baboon in the seat in front had settled down)
Food 8/10 (for Y food)
Drinks 5/10
Service 6/10
IFE 3/10

It wasn't bad - and it got me here - but I wouldn't necessarily be recommending it. Will see how it compares with the return leg on EY metal
 
What was so bad with the IFE? I've found it pretty decent from all my experiences. (Though have only been in PE on 777)
 
What was so bad with the IFE? I've found it pretty decent from all my experiences. (Though have only been in PE on 777)

No decent docos, comedy, food shows, travel shows and a poor film selection.. Trivia quiz thing was mostly from virgin America. Lots of features not implemented ( eg moving map)
 
just curious... you say not to expect any benefits as a platinum? do you mean va platinum? (just your reference to wp is more a qantas thing which wouldn't apply to va?)
 
Why would you expect a drink in Y before take-off?

Can't see where the OP had this expectation - I read it as a drink request post take-off (though I think any request in Y for a drink prior to the first 'official' drinks run is a little ambitious). And the complaint seemed more about the manner in which he was told to "just wait" rather than not getting a drink at that stage.
 
No we were well under way, but true, they hadn't officially started first service. Never had a problem on QF or CX or SQ, so worth commenting on. Was no big deal but a more polite answer would have been appropriate
 
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