I have, for the second time now, discovered that I have been downgraded on a CX flight (AA redemption) for SIN-HKG due to change of aircraft.
The flight was booked in First (Z) and isn't for a few months.
On a previous occasion I was able to change dates so I could still fly in F, but this time I won't be able to, so I'll have to cop the downgrade.
My question is - what will happen at the airport? Simple apology, or some sort of compensation?
The flight was booked in First (Z) and isn't for a few months.
On a previous occasion I was able to change dates so I could still fly in F, but this time I won't be able to, so I'll have to cop the downgrade.
My question is - what will happen at the airport? Simple apology, or some sort of compensation?