Bankwest Transaction account [General Discussion]

Just a shade over 1,600 points for the month for me. Better than a slap in the face.
 
burmans said:
So is that because of a lot of transactions, or you have parked a lot in the account?
Click to expand...

Both. Drive a lot of funds through the account plus a "shop" each working day for less than $2. A transaction earns 5 points IIRC.
My transactions are usually something like a bottle of water or a packet of chewy. Or both seperately. :mrgreen:
 
I got the email saying the 10k points offer is on until 18 July 2014, will definitely look into getting it.

Buzzard said:
Both. Drive a lot of funds through the account plus a "shop" each working day for less than $2. A transaction earns 5 points IIRC.
My transactions are usually something like a bottle of water or a packet of chewy. Or both seperately. :mrgreen:
Click to expand...

Taco seasoning?
 
Thought I had posted this but it obviously got lost whilst have some internet issues.

Currently at the KL Hilton and card does not work.

This account has been an issue ever since I got it.
​

  1. Sorry sir but you have not activated your account --- Yes I have --- It is all fixed now sir.
  2. Sorry sir but you have not activated the card yet --- Yes I have --- It is all fixed now sir.
  3. Sorry sir you have not set up a pin yet --- Yes I have --- It is all fixed now sir.
  4. If travelling OS you need to fill in a form and ring us to advise --- form filled in --- No need to do the form sir i will take the details on the phone.
  5. Go to use card in KL --- Card does not work at several locations --- phone Bankwest --- card and account look OK sir no issues that we see.

Card still does not work :!: I have sent emails. One 12 hours ago and one just now --- no response yet.

I have transferred now $1500 (daily limit) from the account to my CBA account so I can use my own money.

VERY frustrating.​
 
straitman said:
Thought I had posted this but it obviously got lost whilst have some internet issues.

Currently at the KL Hilton and card does not work.

This account has been an issue ever since I got it.
​

  1. Sorry sir but you have not activated your account --- Yes I have --- It is all fixed now sir.
  2. Sorry sir but you have not activated the card yet --- Yes I have --- It is all fixed now sir.
  3. Sorry sir you have not set up a pin yet --- Yes I have --- It is all fixed now sir.
  4. If travelling OS you need to fill in a form and ring us to advise --- form filled in --- No need to do the form sir i will take the details on the phone.
  5. Go to use card in KL --- Card does not work at several locations --- phone Bankwest --- card and account look OK sir no issues that we see.

Card still does not work :!: I have sent emails. One 12 hours ago and one just now --- no response yet.

I have transferred now $1500 (daily limit) from the account to my CBA account so I can use my own money.

VERY frustrating.​
Click to expand...
Further to my last I now have a reply. I know it says to ring them if I have issues but I have to say 'been there done that'

Not much use IMHO.

BankWest IBS

subjectThank you for contacting Bankwest. Re:My Account (xx_xx_xx_xx_xx_xx_X)

Thanks for contacting the Bankwest Email Team.
Your email has been received and we will get back to you within 3-5
business days.

Please note that any advice we give you is general only and you should
consider whether it is appropriate for you.

We would really like to answer your queries in a more timely manner, so
if you contact us on 13 17 19 (between 8am and 8pm in your local time
zone) you'll be put through one of our friendly colleagues who can
assist with your query.

If you are overseas and require urgent assistance, please contact us on
+61 8 9449 2840

Here are some important details about your email

Case ID: xx_xx_



 
Well arrived home to a new card from Bankwest for my transaction account - I had been using the card for transactions - so thought what is happening but nope bankwest advised that my batch of cards appear to have some problems being accepted at some retailers so they have re-issued the cards to those that it may effect.
 
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deejo77 said:
Well arrived home to a new card from Bankwest for my transaction account - I had been using the card for transactions - so thought what is happening but nope bankwest advised that my batch of cards appear to have some problems being accepted at some retailers so they have re-issued the cards to those that it may effect.
Click to expand...

Thanks for the update. I too received a second card in today's mail; nothing with it to say why. Was going to just shred the new card so now I guess I should try both cards before I shred one of them. Of course I could always give one of the cards & PIN to +1:shock:

JV
 
deejo77 said:
Well arrived home to a new card from Bankwest for my transaction account - I had been using the card for transactions - so thought what is happening but nope bankwest advised that my batch of cards appear to have some problems being accepted at some retailers so they have re-issued the cards to those that it may effect.
Click to expand...

Same for myself and wife!
 
Bankwest transaction account

deejo77 said:
Well arrived home to a new card from Bankwest for my transaction account - I had been using the card for transactions - so thought what is happening but nope bankwest advised that my batch of cards appear to have some problems being accepted at some retailers so they have re-issued the cards to those that it may effect.
Click to expand...
That may explain, but not help, my issues.
 
Decided to put through a few $1.00 (+ a $2.15) transactions at Coles today, 20 point earn better than 5 points I would've earned with QCash :p
 
I can only ever manage self service shopping for everything cheap!

Today shoukd get us 40 points, for just 8 transactions.

Cheapest two were plain flour at 80c each...

Last months "shopping" and savings is over 200 points (mainly cheap shopping) plus some $1000 daily accoint balance.

Just waiting for a return call from BW, as hopefully only I have made the error (I've got a spreadsheet of spending and saving).

Many $1 payments or transactions have been made to pay things.
 
Does anyone know when we will recieve statements for our QFF account (From BW?)

Haven't recieved anything yet, can't even see an option/info on their website.
 

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