BA accounts compromised

[Wannabee]

Anyone with a BA account should remain vigilant
BA says frequent flier accounts breached | News.com.au

 

[Mal]

No need. BA have suspended many thousands of accounts (one BA staffer allegedly said over 1 million), and removed all Avios from them. You have to reset your password, and wait until they decide to recredit your miles (or you can attempt to call, but their call centres are flooded with calls).

BA handled this atrociously.

 

[snabbu]

Yea quite a cough up this one. BA's twitter feed has been quite amusing over the last day or so.

 

[eastwest101]

There is a useful wiki on Flyertalk that may be useful for some people, seems that some Iberia accounts may also have been affected as well as BA.

27 Mar: Large numbers of BAEC accounts being Locked/Zeroed Out/in Audit ('Ex-gratia') - FlyerTalk Forums

 

[Mal]

Reports are that points are now back for many accounts.