Article: The One Place Where Tigerair Still Flies

[AFF Editor]

The One Place Where Tigerair Still Flies is an article written by the AFF editorial team:

https://www.australianfrequentflyer.com.au/where-tigerair-flies-on/

You can leave a comment or discuss this topic below.

 

[henrus]

This reminded me of Value Alliance:

Value Alliance - Wikipedia

en.wikipedia.org

No idea whats happening now given the website no longer works.

Tiger airlines back in the days of the Changi budget terminal was certainly something, for a while they didn't offer thru check and then when they did start to offer it you had to pay extra.

In more recent times you could even book TT, TR and TZ flights on the one booking but that changed when Scoot and Tigerair merged.

 

[p--and--t]

I once dropped relatives at Melbourne T4 for a tiger flight. Out of 8 departure flights on the board 4 were canceled 2 were seriously delayed. When they arrived at the head of the queue that snaked out of the terminal after being in the queue for over an hour checkin said the relatives too late to check in.

But then the flight was two hours late and after some argy bargy the airline reopened checkin so the half of the passengers on the flight who couldnt checkin before were able to get boarding passes.

In the end it left 4 hrs late.

No surprise none of the extended family ever bought a ticket with them before they folded

 

[Laptop Jockey]

The issue was Tiger Australia simply had too few aircraft for their schedule and route network (from memory they started with 5x A320 and worked them hard). So as soon as there was any delay or technical issue with the aircraft, it would have huge knock on effects on all their flights for the day. Combined with the inherently longer routes in Australia, where a very short route is still 1.5h long, and 3-4h not uncommon, it was always going to end badly.

 

[henrus]

The issue was Tiger Australia simply had too few aircraft for their schedule and route network (from memory they started with 5x A320 and worked them hard).

Sounds a bit like a current low cost startup in the market.

 

[Laptop Jockey]

Sounds a bit like a current low cost startup in the market.

It's always going to be a fundamental issue of scale; when you've got one or two flights a day between Point A and Point B, losing cancelling one of those is much more impactful than the intercity bus-service like schedules the bigger airlines will have. I couldn't begin to quantify how many CBR-SYD flights I've had cancelled, but you just get shuffled to the next one in 30-60 mins, or if connecting, routed through BNE or MEL. TIGER (or Bonza or Rex) just don't have the flexibility to do that and if you're running very high load factors, the scope for rebooking is further reduced in subsequent days too. (Nobody is immune though, getting a DRW flight cancelled can be hardly better for example even with QF)