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Message: <blockquote data-quote="Cessna 180" data-source="post: 2307229" data-attributes="member: 44365">My bonus points posted in the first statement. I paid my rates and a car rego.I debated with myself for a few days whether to take the 90k Velocity or $750 cash back. I decided to take the Velocity, whether that is the best decision or not remains for another day.I then paid the bill and cancelled the card.I felt absolutely no guilt whatsoever in blatantly using them for points harvesting this time.As I and others stated above, the whole process was just a complete bore. A more inept, incompetent, non listening, and non comprehensive team of individuals with whom I had to deal to get this card I am yet to come across.I still struggle to believe how they just could not comprehend or understand the simple things I was politely trying to explain about how my income and finances work.This is from the people a significant portion of Australians trust to handle thier money.</blockquote>