Third statement arrived last week - No bonus points - sent them an email and received this response:
Thank you for your SecureMail xx_xx_XX, in regards to your ANZ Credit Card.
You applied in response to an offer for 40,000 Bonus Points when you open a new ANZ Frequent Flyer account.
The 40,000 Bonus Points associated with this campaign are allocated within 3 months of card activation. Your card account was activated on the 09/08/2013, so you are due to receive your points prior to 09/11/2013.
If these Bonus Points are not allocated by 09/11/2013, please contact us on the number below so that we may allocate them.
If you have any further enquiries, please contact ANZ Card Services via SecureMail or by calling 13 22 73. If you are calling from overseas, you may call reverse charges from a landline via a reverse charges operator on +61 3 9683 7043. The Customer Service Team at ANZ Card Services provides support 24 hours a day, 7 days a week for your convenience.