AMEX Platinum Charge Benefits - Q&A

[kaktusdigital]

As per the features of the Reserve companion card, you get 1 free night hotel stay. Here is a link to the list of hotels they offer (since the reserve page doesn't exist on amex.com.au anymore)

https://www.americanexpress.com/au/content/pdf/Reserve-Hotel-matrix-master_Aug2014.pdf

 

[mitwg]

Received an email offering EY Gold status today, if I was to book a flight with them in J/F by some date.

I didn't bother reading into it further but this might be worth it to some people I guess...

 

[Arowana]

Received an email offering EY Gold status today, if I was to book a flight with them in J/F by some date.

I didn't bother reading into it further but this might be worth it to some people I guess...

They must be enhancing our benefits again!

 

[netaddict]

Copy of some of the email:

As an American Express Platinum Card Member, you are invited to experience the elevated benefits of Etihad Guest Gold Status – an elite tier membership created by the World’s Leading Airline*, Etihad Airways.

Simply book and pay for an Etihad Airways First or Business Class fare using your American Express[SUP]®[/SUP] Platinum Card by 30 November 2015, for travel until 31 May 2016, and you will be eligible to receive the exclusive collection of benefits that accompany the Etihad Guest Gold Status.[SUP]1[/SUP]

 

[M@rcoPolo]

In the same email they also mention a "Buy Business, Fly First" promo...

As a Platinum Card Member, you can enjoy a complimentary upgrade to First Class to select destinations when you book a full Business Class fare. This special offer is available for a limited time only for bookings made by 31 December 2015, for travel until 31 May 2016.
Sydney to London return First Class fare from $10,574

 

[deluxeflyer]

Would someone be kind enough to post the list of bonus points providers here ?
I'm toying with the idea of getting this card again.
MTIA.

 

[kaktusdigital]

Would someone be kind enough to post the list of bonus points providers here ?
I'm toying with the idea of getting this card again.
MTIA.

You mean these?
3 x points & restaurants
2 x points travel related services
1 x everything else
.5 x utilities...

 

[deluxeflyer]

You mean these?
3 x points & restaurants
2 x points travel related services
1 x everything else
.5 x utilities...

Thanks for swift reply kd.
In past years there was a list of establishments eg restaurants, high end stores and hotels who were specifically bonus points partners for the Platinum card, for a set duration of time, something like 6 - 9 months.
At one stage Bang & Olufsen earned 10 bonus points per dollar for example.
I am interested to know which establishments are on the current list.
I'm now beginning to think there are no Platinum bonus partners any more.

 

[kaktusdigital]

Thanks for swift reply kd.
In past years there was a list of establishments eg restaurants, high end stores and hotels who were specifically bonus points partners for the Platinum card, for a set duration of time, something like 6 - 9 months.
At one stage Bang & Olufsen earned 10 bonus points per dollar for example.
I am interested to know which establishments are on the current list.
I'm now beginning to think there are no Platinum bonus partners any more.

It would seem that the bonus points partners don't exist or at least don't offer the same perks anymore. These are directly from the platinum shopping page. i've bolded the relevant areas there are a few more, but more of the same generic perks.. "VIP treatment... "whatever that means.... extra smiles perhaps.

[h=2]Barneys New York[/h]Barneys New York is a luxury specialty retailer renowned for having the most discerning edit from the world’s top designers, including Givenchy, Lanvin, Saint Laurent, Christian Louboutin, Isabel Marant, Alexander Wang, and much more.

Barneys New York Madison Avenue store is offering Platinum Card Members complimentary delivery within Manhattan, complimentary alterations, VIP access to Barneys Personal Stylists, Made to Measure private consultation and access to pre-sale before general public.

[h=2]Alexander Wang[/h]Alexander Wang’s sensibility is a reflection on contrasts, blending the refined and imperfect. His collections have an unprecious outlook on fashion and reflect a sense of ease.
Renowned for his irreverent approach and for perpetually evolving and re-contextualizing the urban uniform., Alexander Wang offers Men’s and Women’s Ready to Wear, bags, footwear, small leather goods, as well as the OBJECTS Collection, a curation of personal lifestyle items. His T by Alexander Wang Men’s and Women’s collections represent an expansion of the brand at its very core, portraying a sense of effortlessness and refinement without formality.

Alexander Wang is pleased to offer American Express Platinum Card Members complimentary alterations and local delivery on full-priced, in-store purchases, by-appointment private personal shopping consultations, early access to new merchandise arrivals, invitations to premium in-store private shopping experiences & events and complimentary ground shipping on all AlexanderWang.com orders by applying AMEXFREESHIP at the checkout.


[h=2]Bose[/h]For 50 years, Bose has committed itself to creating better sound through research. Engineered for better sound and designed for life, you’ll see these efforts come to life in the Bose® Wave® music systems, which now come with a special offer exclusively for American Express Card Members.



American Express Platinum Card Members who buy a Wave® SoundTouch™ music system, a Wave® music system III or a Acoustic Wave® music system II, can enjoy a complimentary pair of SoundTrue™ in-ear headphones. Engineered for on-the-go listening, they feature the conveniences your busy life demands and a design that matches your style.

 

[mlob]

I remember the bonus points. When I first signed up there was a bonus with air Asia x10. I think I picked up about 40,000 or so points organising flights for a Indonesian surf trip. I think they still do them from time to time but not in the way they did. If I get time today I'll have a quick scan looking for anything.

 

[deluxeflyer]

Thanks for the list kd.
Doesn't sound real exciting so far.
Back when I had the card one of the offers was buy a Zegna suit full price, get a Zegna shirt or something like that.
So at that stage there were special shopping offers as well as bonus points on offer through different establishments.

mlob, appreciate your reply.
I remember the AirAsia offer too now,
though I didn't make use of it (not into LCC & AirAsia).


I seem to recall that the bonus providers were only displayed in the Benefits section of the super - ultra - special dedicated Plat log-in.

 

[kaktusdigital]

Thanks for the list kd.
Doesn't sound real exciting so far.
Back when I had the card one of the offers was buy a Zegna suit full price, get a Zegna shirt or something like that.
So at that stage there were special shopping offers as well as bonus points on offer through different establishments.

mlob, appreciate your reply.
I remember the AirAsia offer too now,
though I didn't make use of it (not into LCC & AirAsia).


I seem to recall that the bonus providers were only displayed in the Benefits section of the super - ultra - special dedicated Plat log-in.

Interesting timing...


https://network.americanexpress.com/connect/au/en/secure/offer_detail.html?offer=tcm:584-137979

Valid from 12 October 2015 to 18 October 2015
Book with your American Express® Card and get two Premium Flatbed Fares with AirAsia X for the price of one.


Available for bookings made from 12th October to 18th October 2015. Travel dates commence from 1 March and must be completed by 31 August 2016.

 

[ninja-tim]

Does anyone have any trouble getting into the Platinum Benefits Directory?

Also, to book with FHR do you just called up Platinum Travel to find the rates?

 

[YNWA]

Does anyone have any trouble getting into the Platinum Benefits Directory?

Also, to book with FHR do you just called up Platinum Travel to find the rates?

I'm having the same problem too. After a couple of phone calls, it's been "escalated" but no resolution yet. The 80,000 points for the inconvenience was a nice touch though.

 

[kaktusdigital]

I'm having the same problem too. After a couple of phone calls, it's been "escalated" but no resolution yet. The 80,000 points for the inconvenience was a nice touch though.

is your plat card linked in an account with other cards?

 

[netaddict]

Does anyone have any trouble getting into the Platinum Benefits Directory?

At times yes, find a page refresh fixes it most times.

Also, to book with FHR do you just called up Platinum Travel to find the rates?

Yep. Can also look them up online via travel once logged in however it doesn't show all room types. As a guide the room rates are the same as the hotel's BAR rate.

 

[benhadi]

80k for the inconvenience, are you serious!?

 

[YNWA]

is your plat card linked in an account with other cards?

It is but they're all plat cards (business ones). I login into the Benefits Directory page but it keeps coming up with "no eligible cards linked to this account".

 

[YNWA]

80k for the inconvenience, are you serious!?

Well I called twice, was promised a call back twice which didn't happen. Third time around I complained that not only was I not getting online access to the advertised benefits, but I was getting the cold shoulder from "customer service". I didn't ask for compensation, it was just offered (which I gratefully accepted) although I did think it was a bit over the top (I do have nearly a dozen plat business cards though). My issue is still not fixed although they offered to do any sign ons over the phone if needed. Incidentally, I was looking to see whether the Accor Plus no longer being offered also meant that Accor Platinum was also gone.

 

[netaddict]

I was looking to see whether the Accor Plus no longer being offered also meant that Accor Platinum was also gone.

Accor Plus is now showing as open to enrolment or renewals to 31 March 2016 (was September 2015). Accor Platinum as always appears ongoing.