Accor Elite Guests - 3rd Party Bookings

[Cruiser Elite]

Any AFFer holding elite status with Accor had experience in receiving / not receiving tier benefits when booking Accor hotels through 3rd party as opposed to booking direct? Would love to have hotels listed here where positive experiences received.

I am Accor Plat / Accor Plus and have 3rd party booking through Citibank 'Stay 4 / Pay 3' promo at Park Plaza Westminster Bridge in London June 14 to 18 - am hoping might still get Exec Lounge access.

 

[Deewhy]

The only experience I had was in Adelaide where I called up beforehand and got my account number put on the booking. Somehow it worked and I got an upgrade and welcome gift. That was as gold.
interestingly I got points for the extras I paid for, but not on the third party booking amount.

 

[eric2011]

interestingly I got points for the extras I paid for, but not on the third party booking amount.

Yes thats the way it works. You paid for the accommodation side of things through a 3rd party so there is no points or qualifying nights, but the extras like food, drink, parking etc which you pay directly to the hotel you will receive points for.

 

[Cruiser Elite]

Thanks so much for posts good people - I will call hotel and try to get my acc. no. added - am not interested in pts / status nts etc at all rather just lounge access so will see how we go.

 

[eric2011]

Thanks so much for posts good people - I will call hotel and try to get my acc. no. added - am not interested in pts / status nts etc at all rather just lounge access so will see how we go.

Good luck, let us know how you get on

 

[RooFlyer]

Mixed experiences, mostly negative, in Europe.

I usually get my TA to book o/s hotels for me, using my cc details. Several times in the past few years I've been told on check-in that I wouldn't be earning nights or points. At that point I open up my CBA phone application and show that the hotel pre-paid charge was taken out of my bank account; about half the time I then got the stay/points etc.

I recall some-one got into the Accor T&Cs and posted the relevant parts here and I THINK it vindicated the hotels who refused. (must check). Accor seem to say they can either give a TA commission or points etc to the traveller - you have to choose.

Anyway, these days Accor is the only group I don't get my TA to book for me.

 

[Kolo]

Park Plaza is part of Club Carlson. Do they have an arrangement with Accor?

 

[Cruiser Elite]

Park Plaza is part of Club Carlson. Do they have an arrangement with Accor?

D'Oh - you are so right - how did I get that so confused? So many hotel brands - so many loyalty programs!

 

[eric2011]

D'Oh - you are so right - how did I get that so confused? So many hotel brands - so many loyalty programs!

In the words of agent 86, Maxwell Smart.....missed it by this much

 

[craven morehead]

You are most likely already aware that the 50% discount on dining does not apply outside Asia Pacific.