Well I signed up for the Plat Challenge last month, and got the email sent to me about the rules for the Plat Challenge. I was due to start the challenge at the beginning of this month.
Fast forward to today and my last AA flight posts pushing me over 11000 Qpoints for this month.
Instead of my AA Status ticking over to Platinum, it instead ticked over to Gold. My last flight bonus also posts at 25% not 100%.
I'll be getting onto AA tomorrow to try and work out what's going on, but just curious if anyone else has seen this happen before???? I'm assuming this isn't normal, and somehow the agent has signed me up for a 10000 Qpoint Gold Challenge rather than the Plat Challenge and/or their has been some kind of IT error.
(Note, the last flight was only ~3000 QPoints, and was before the 16th, so I can't see it being a mistake where I was either signed up starting on the 16th, or that I was signed up for the 5000 point Gold Challenge. My YTD Qpoints are also less than 20000 and segments around 10, so I didn't qualify for Gold just on flights ).
Fast forward to today and my last AA flight posts pushing me over 11000 Qpoints for this month.
Instead of my AA Status ticking over to Platinum, it instead ticked over to Gold. My last flight bonus also posts at 25% not 100%.
I'll be getting onto AA tomorrow to try and work out what's going on, but just curious if anyone else has seen this happen before???? I'm assuming this isn't normal, and somehow the agent has signed me up for a 10000 Qpoint Gold Challenge rather than the Plat Challenge and/or their has been some kind of IT error.
(Note, the last flight was only ~3000 QPoints, and was before the 16th, so I can't see it being a mistake where I was either signed up starting on the 16th, or that I was signed up for the 5000 point Gold Challenge. My YTD Qpoints are also less than 20000 and segments around 10, so I didn't qualify for Gold just on flights ).
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