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Update: Tried to login to my velocity just to see - and now my account is not suspended and I can access My Velocity and other details. No email from velocity explaining this change. Assume they had a technical issue last week and just haven't let anyone know.

I had this same issue today. I got an email 5hrs ago that my account profile has been updated. I haven't transferred any points. Updated any details. Not even traveled in the last few weeks. - I went to login as I didn't make any changes. - It lets me login but when I try to click My Velocity...