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I had a recent experience in using the 4 business upgrades available to Velocity Platinum members. We were flying from Queenstown, NZ to Brisbane yesterday and there were 4 vacant business class seats. We chose to use the business upgrades but what we didn't know was that the 4 upgrades equate...

Thanks for your help.

I'd start a new posting but I feel that my question is very similar. I tend to fly to the US but as VA no longer flies this route I feel that I'm not getting value in the reward points that the journey generates. The last paid for journey was with SQ so I earned points with Krisflyer. I'm...

Thank you. I wasn't aware that the digital card listed this information and in my case it's 2 weeks later on 13 March

Can anyone tell me, if my status review date is 28 Feb, will my lounge access cease immediately if I don't have enough status credits for the status renewal? Or will I still be able to access the lounge on 2 Mar when I make a trip.

Thank you.

Hi All, Will I be able to enter SIA lounges as a Velocity Platinum member but earning Krisflyer miles on the flight? In May I'm travelling to the US via Singapore on SIA. As a Velocity Platinum member I can use the SIA lounges but because I feel that it's better for me to earn Krisflyer miles...

Thanks. In fact I wasn't going to and was opting to stay 3 nights in Singapore each way instead. For 2 people (& perhaps even for one) it's a cheaper option.

I recently booked a return flight from Brisbane to Seattle via Singapore in Economy class. I know that Prem Economy isn't available on the BNE to SIN route but I believe that it is from SIN to SEA. Online I was only offeref to upgrade using Krisflyer points so I called SIA reservations to be...

Thanks for your insights. I feel that Lynda may have discovered the real reason. Although I did state that there were 2 passengers from the outset, so the system should have known to offer an option where there were 2 seats available. In any event, I called SIA reservations and the price per...

Thanks for your reply but I don't understand why this would occur on Singapore Airlines own website. If you search an airline's website and enter the dates and times that you are able to fly then surely they will only display flights and prices that suit that criteria. I could understand if I...

Has anyone had trouble with the SIA website? I have just spent hours hours finding a multi-city trip which was basically a return flight from BNE to SEA with a stop each way in SIN. I selected the flights, entered the passenger details and when I tried to proceed I received a message that the...

My wife is a Velocity Platimum member and we wanting to book flights from Brisbane to the Chicago leaving in June/July, However, as Virgin Australia & United haven't yet announced their arrangement we don't know what to do or where to try booking. Our choices at the moment appear to be to book...

Thank you. I'm just looking forward to being able to travel overseas again.

I'm assuming that the former airlines that were shareholders of Virgin Australia no longer have a stake. How does that affect the booking of flights. For example, a flight to Chicago was on VA to LAX then Delta the remainder of the way. So Velocity members were able to use the Delta lounges...

Perhaps I'm missing something, but can someone explain this to me. Why is travel being allowed from NZ to Sydney, where there have been cases of Covid 19, but not to QLD where there haven't been any cases.

Hopefully travel in the other direction isn't too far away.

I suppose the quality of the lounges is at the discretion of the providing airline so my comment is less about the lounge itself and more about the access. My wife was today refused access to a lounge at Heathrow by Delta. She was travelling on a Virgin Atlantic ticket but flying on a Delta...