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Thank you ,, all good ,, appreciate your help

HI Many thanks for your email. As per your instructions, the credit was applied and extra$20 paid to become an AFF platinum member. I still can not access the courses, keeps saying to upgrade myself when I have already done so and logged in with my credentials Please assist Kind regards Muhsin

i am able to log in to AFF account as been having a free AFF account for past about 2 years, but i am a paid member of FFS which i cannot access as a continuing paid member with AFF after the merger,, there was not even a courtesy to tell me about the merger which i deserve to know as a FFS paid...

hi I have send emails last week and this week and now also sent a message to admin,, still no reply, nil acknowledgement, typical dont care attitude after taking people's money 1710501263 only automated replies saying they will get back in 24 hours ,,utter BS

haha clearly the proof of payment attached is for FFS which is from them

seems like they dont care i emailed them last week and nil resposnse

can u see i have paid for a whole year in nov 2023

i am a paid member with frequnetlfyer.com.au which is a sister website of AFF, when i try to log in to frequentflyer.com.au it directs me to AFF, when i log into AFF it shows me as a non paid member and asking me upgrade to paid membership when i want to access the courses, when i have already...

unable to contact anyone,, no replies to my emails or contact form,, there is no phone number to ring,, doesn't meet the standards of a traditional Australian business of non contact ability

https://frequentflyer.com.au/first-class-benefits/ i was paid member on this website which is a sister website which doesn't permit me to log in any more rather redirects to this current website which doesn't recognise my paid membership,, so i have paid in vain

paid member of the above, contacted few times over past one week,, no a single reply apart from automated response,, very poor service,, will report to Fair Trading