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Any suggestions how to handle the now stranded reward points? I had a Rewards Travel card to earn VFF points. Somewhere along the way ANZ stopped the auto redemption to VFF without any notice. I now I have 10k+ points and apparently no way to redeem them Any suggestions?.

Thanks for the update - might give it a go....

Hi No I didn't receive a refund of the credit card surcharge. I didn't see any effective way of taking the issue further.

Did it single out Virgin Australia or Virgin Atlantic, or just say "Virgin" in general (which means the author of that article is unsure which Virgin carrier are having the lessors reposses their aircraft). Explicity VA..... "The big leasing companies, which include AerCap, Avolon and GE...

I see a report (sorry behind paywall) that IBA are currently repossessing Virgin aircraft. Might make restarting a tad difficult https://www.thetimes.co.uk/edition/business/jets-from-bust-airlines-set-to-flood-the-aviation-market-0r00rxsfv

Hi Just wondering if there is a list of the specific services that have been cut? Thanks Gordon

This is a fee that Singapore Airlines have charged me - not the credit card provider

In 2019 I purchased travel from Singapore Airlines werbsite using my credit card for travel in March 2020. Singapore airlines have cancelled the flights and are refunding the cost of the tickets but they say that the credit card fee which I paid when making the purchase ($82.20) is non...

You could go to manage flights on their website - that's where we found their suggested alternatives to our cancelled flight. Unfortunately the alternatives didn't suit us so we were promised a refund after we contacted their phone service - and waited 1hr 50.

Direct link is https://www.singaporeair.com/saar5/pdf/media-centre/200303flightcanxtable02.pdf

Got the cancellation email today.....

You were right - got the cancellation email for the first flight today

A few weeks ago, around 18 Feb, SQ announced posted a list of cancelled services. see for instance the thread https://www.australianfrequentflyer.com.au/community/threads/sq-service-reductions-during-may.98389/ Without any announcement, as far as I can see, that list has been steadily...

Thanks for that. I have checked the seat allocations on signaporeair.com and there are 14 empty PE seats and 10 occupied in each direction. Any idea when SQ might let it's customers know - these flights aren't showing on their most recent list of cancellations

Can someone clarify the situation with the flight availability data- I'm not looking for an upgrade but to see how full the flight is because I am a little worried that they might be cancelled. due to lack of passengers. The flight in question is SQ 392 Singapore - Istanbul on 22 March. And SQ...

Thanks - much more readable.

Hi We have a booking in premium economy CBR - SIN - IST in March and return in May. We are looking at our options should the coronavirus problem continue to escalate. We are not so much worried about getting sick as being involunarily quarrantined somewhere. Rather than further stress...

I thought I would share an interesting story after spending 1hr and 2 minutes on the phone with Westpac. For the past 12 months or so we have been using auto-redemption which Westpac ceased in August, converting to a direct earning of velocity points at an improved rate. Fine. Our VFF points...

Well I hope whoever dreamed up this offer might do something about the SQ website. I thought I was booking a fare which might attract the rebate but nowhere in the booking process - before you make a non-refundable payment - does it show what specific class your booking is for. I booked 2 x...

Around 22% more..... Certainly not worthwhile.....