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Thanks great this discover this site! Yes some progress has been made thankfully - 24 hours later they have discovered the baggage (somewhere in Sydney airport) so have said they will send it to my address, hopefully it will arrive at some point (now outside the 4 hours that it was supposed to...

Hi all. Today I flew on a direct domestic flight (3 hours) Cairns to Sydney with Jetstar and unfortunately my 1 piece of checked baggage did not arrive on the carousel and is now lost. I did not take out travel insurance for this trip (not ideal I know). I immediately contacted Jetstar and they...