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    Bad experience on LATAM - should I let Qantas know?

    Having come off the flight there was some redemption for LATAM at least - I tried asking a different attendant at the gate once boarding had commenced and explained the seat selection issue, who generously agreed to give me an economy window seat near the very front of the cabin, waiving the fee...
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    Bad experience on LATAM - should I let Qantas know?

    This was for check-in, the signs even listed sapphire and emerald only which was very strange since at other airports in South America priority check in included ruby.
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    Bad experience on LATAM - should I let Qantas know?

    Sounds like it'd be wishful thinking that anything could be done and I'll just have to live with it - I don't have too much experience with their customer service so I wasn't sure how helpful they could be when it comes to partner airlines. Thanks for the responses.
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    Bad experience on LATAM - should I let Qantas know?

    I'm sitting in the gate lounge before a flight from LPB to SCL (La Paz to Santiago) on LATAM as QF silver, and it's been a very poor experience so far. At check-in I was refused the priority lane, and after passing security I noticed that my boarding pass listed a different seat to what I...
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    747 Seat Selection

    For anyone interested/searching for the same info - row 41 was relatively quiet and comfortable, particularly from nobody sitting in front or behind, and the nearby toilets weren't actually that close. The crew rest area is separated by a curtain over the top of the seats (it was occupied for...
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    747 Seat Selection

    Thanks for the responses - I took 41K so hopefully it ends up being a good bet!
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    747 Seat Selection

    I'm flying on QF27 tomorrow in Y (SYD to SCL) and I noticed that at the front of the cabin is a mini economy section, with Row 40 being invisible but 41 being available to select. The Qantas website reveals row 40 is "unavailable for selection" (see attached image). Does anyone have any...
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    Qantas 787 reviews J - Y+ and Y

    I think it was partly this reason (all the QF LAX flights were delayed about 30-60 mins), as well as an additional fault that may have been related to the later onboard issues. QF94 pushed back from our gate at 11pm, but the 787 wasn't towed in until around 1am.
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    Qantas 787 reviews J - Y+ and Y

    I just travelled on QF96 LAX-MEL in Y. Problems all around, but sounded like teething problems for the aircraft - we had an approx 2.5 hour delay leaving LAX and problems with the power system when we were up in the air. This knocked out the IFE for a few hours (most people were asleep so this...
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    Lounge Access Help Desk

    4:30pm - I'll be heading over in around 20 mins, so if you're there before 4 I'll probably still be around!
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    Lounge Access Help Desk

    Okay, glad to make sure, thanks everyone for the advice!
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    Lounge Access Help Desk

    So a boarding pass on oneworld J is enough - I don't need that invitation pass?
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    Lounge Access Help Desk

    That's disappointing...thanks for the info anyways!
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    Lounge Access Help Desk

    Hi Everyone, I've got a pretty basic question regarding lounges (only flown J once before) - I'm currently in the dnata lounge at Singapore flying Cathay J to HKG in a few hours, but I'd like to move to the QF lounge when it opens soon. Am I allowed more than one entry into a lounge? I would...
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    Qantas Seat Selection using OLCI

    Thanks for checking that out for me! The main problem is that I have absolutely no choice in seat selection at all - when I went through the check-in screen the entire plane was unavailable. It's a little bit annoying since it sounded like there would be actual room for seat selection in the 24...
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    Qantas Seat Selection using OLCI

    I'm currently at T-23 for QF127 from SYD to HKG in Y tomorrow and I was holding out until online check-in to select my seats so I could avoid the $30 charge; it seemed like a reasonable thing to do given that the seat selection screen was showing plenty of free seats on the flight. However, when...
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    Name Error on 3rd Party QF booking

    Good to hear, thanks for the response.
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    Name Error on 3rd Party QF booking

    I booked a flight from LIS to SYD on EK/QF through a third party website but on the manage booking section of Qantas's website it shows my name as: Johnadammr Smith as opposed to: Mr John Adam Smith Has anybody else had this problem before and know if it's an issue? I submitted a request to...
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