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I have an upcoming awards flight next Tuesday flying in business LHR > SIN and had selected my seat a couple of months ago. I'm travelling with an infant on my lap. I log into my account tonight to enter APIS and try to take another look at my seat selection, only to see the below screenshot...

Does anyone know if the Qantas lounge at Heathrow T3 have highchairs available?

I booked business class flights in March using points, travelling from the UK to a visit home to Melbourne alone with my 11mo baby. The inbound flights' schedules have since changed several times, now requiring an 18h layover in Dubai. Not great, but not the end of the world. I've now recently...

I'm short just 40 Qantas SCs and 1 eligible flight from Silver status. Rather than faff about by doing a status run (Melb to Sydney return), I was wondering if I can just book a one-way domestic flight and miss it. Would I still receive my SCs and QFF points if I did this? I've tried looking...

I flew return MEL > LHR a couple of months ago on a Qantas Points Plus Pay booking. I had thought I would have received points and status credits for the paid leg (outbound), but when I contacted Qantas customer service, they replied with the following: "We're unable to credit your account with...

Hi everyone, I'm new to the community here and to finally managing the multiple airline awards accounts I have :oops:. I'll be flying one way Melbourne to London in the first week of March. I have accrued 84k QFF points (Bronze status only). I'm trying to decide which option to take (in...