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I am a member of Hilton Honors and Priority Club/IHG Rewards and have been a gold member with both but the problem has always been limited choice in some parts of the world - Sydney for example, two or three expensive choices and that's it. In the US, even a small town provides more choice than...

Not normally a great joiner of things, so it will be interesting to see how this goes. I fly quite a bit and have the standard hassles any regular traveller would have but normally get to resolve them without too much fuss. However, recent experiences with Qantas customer services have been so...