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I read a media report that lounge on arrival access was no longer available. I rang Velocity this morning to check and was advised by the Platinum team member it was not and never available. When I said it used to be available and was still in the lounge access conditions she seemed confused...

Hi All, Has anyone had any luck in using this lounge in Ho Chi Minh with VA platinum status? Its not a SIA Lounge but our previous Silk Air connecting to Singapore Airlines out of Malaysia gave us lounge access. Travelling with two grumpy children mean its a bonus if we can access it. Thanks

Hi All, Just a question re status credits and review date - I had a platinum renew date of the 29th October 29 2016 - I hit the 800 status credits on the 15th September, since that point i have earned 290 status credits, however my new review date is the 29 October 2017 and i only have the...

For pure ease of using points and getting a direct flight home I'm about to do my first Jq international. Bkk-Mel Any hints or tips?

Hi - I'm slightly confused about my gold renewal status. I will hit gold renewal this month about 6 months before my renewal date, will March become my new renewal date as I would prefer that it's was September 2016 as I have a RTW trip planned for August 2016 based on being gold. Or will I...