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I am Plat for past 5 years as is wife I have flown 5 time Syd - MLB since Nov 1. Only 1 leg of SC and points have made it to my account. I fly weekly and usually upgrade the leg home using points. Velocity can manage to take my points almost immediately for the upgrade, while I have to wait...

Perfect cheers

Hello All I have booked two upcoming flights from SYD with ANA and Air Canada as they both fly direct to Tokyo and Vancouver. Is there or what is the best way to get the earned points /SC from these flights back to my velocity account Cheers

Velocity platinum status next to useless at check in. I recently flew Rome - Palermo return. The only way to get my second bag onto the flight was pay the $60 euro charge. No one including supervisors from Alitalia recognised my platinum velocity status. I showed the supervisors the...

Thanks all

Hi All, I just obtained Gold and have an OS trip through Vir Atlantic at the end of march and want make use of partner lounges. How long after obtaining Gold does it take to receive your Gold card / package in the post Thanks