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Thanks for all the replies. the timing was outside of school holidays. Perhaps I take a deep breath and step back and let it go, re-evaluate my position after some research into other reward programs based on my typical routes flown for business, then decide if its worthwhile to take my...

I like your logic on the $5,000 freebie and if you use the same logic, they are getting (using your numbers) $4688 for 2 seats they think they wont sell vs $0 Its the door swinging both ways that seems to get lost....

RooFlyer, thanks for the reply, I tend to agree with you about them not caring about history/loyalty etc My request was in conjunction with the other two seats which were already available Didn't think it was a big ask. I'm LTG, will never get to LTP, so no real reason to continue to be loyal...

Hi, after opinions on this issue: Been a WP for 15+ years, have over 1 million points and 40,000 lifetime status, so pretty regular business customer of Qantas. Recently had booked MEL-PVG (via SYD), this meant an early start for me. Woke up to a text message: you're now going via Hong Kong...

I agree! Been trying for weeks to redeem points on a family Vacation.... Managed to get 2 seats Mel-SFO and return LAX-MEL in business BUT I need three! No amount of discussion regarding: Been QFF for 20+ years Over 1 million FF points Lifetime SC 30,000+ Platinum continually for last 16+...

Although Qantas website says, you still have lounge access with Gold... So confused.

This shows no lounge access for LTG - previously a benefit. Now gone. Seems as though most are fussing about LTP, without noticing this subtle change was counting on that in my retirement!

Please help me out here.... Previously LTG had lounge access. Now you dont???

Hi, first time poster, so apologies if this has been covered before. I'm LTG and Platinum Plus, just shy of Platinum One. Was planning a Business trip to USA and as in the past wanted to bring the other 1/2 along. Previously, I've been able to use points (96,000 each way) to get return...