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    VA status challenge - smart marketing

    Just received email notification that my status challenge was successful and I'm being upgraded to Platinum
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    VA status challenge - smart marketing

    Velocity has just resent the email I received yesterday apologizing for the error and now showing the correct number of status credits I've accrued.
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    VA status challenge - smart marketing

    Glad to hear it wasn't just me that has the issue. I took screenshots from my velocity account showing the activity and I also attached copies of my e-tickets for the flights involved. From my phone inquiry, nothing is likely to change until after November 9 and will be resolved by November 30
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    VA status challenge - smart marketing

    Received an email yesterday to saying that I had "0 Out of 200 Status Credits" needed to complete the Status Challenge. Yet, since the end of August I had accrued 165 status credits as per my Velocity account summary. All the flights were on VA operated flights and on VA tickets. Anyone else...
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    VA status challenge - smart marketing

    Have you tried calling Velocity to see what's going on? I'd be interested in what they have to say.
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    VA status challenge - smart marketing

    Just by way of an update, I contacted VFF to confirm the details of the offer and to quote the reply I received: Please be advised that if the Terms and conditions indicated that it needs to book with Virgin Australia Marketed Flight, then you will need to book it with Virgin Airline website or...
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    VA status challenge - smart marketing

    Thanks for the clarification. I realised it had to be a VA flight number, I just wasn't sure if I could purchase ticket on a platform other than the VA website. I can buy the ticket on the AMEX travel website and use my soon to expire travel credit.
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    VA status challenge - smart marketing

    I too received the targeted email. I'm bit confused by one of the requirements that says apart from the flight having to be operated by VA (which is pretty self-explanatory), it requires the flight to be marketed by VA. Does this mean I can only purchase the ticket on the VA website or can I...
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    Singapore frequent traveller program [eGate Enrolment]

    If my passport shows I'm registered as frequent traveler, do I still need complete an online SG arrival card?
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    How many days ahead can I make a VA booking?

    For obvious reasons I'm somewhat out of touch in making a domestic paid booking on VA. How many days ahead can I make a VA booking? Many thanks.
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    Star Alliance Gold Benefits

    I agree. One negative, in “Manage your Bookings” you can’t update the FF number in the booking online when it’s an award booking
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    Star Alliance Gold Benefits

    That's what I thought. When I recently redeemed an award ticket for next year and asked if I could have my UA Gold FF # put into my booking and explained why I wanted to do it, I was told that my award ticket wouldn't qualify for the benefit. I think it's going to be the case where I need to...
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    Star Alliance Gold Benefits

    One of the Star Alliance Gold Benefits is an additional luggage allowance. My question is, does this allowance still apply if traveling on a SQ Award ticket?
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    Inflight entertainment options on short-haul International flights

    On short-haul international flights in business class, what are the requirements for accessing the inflight entertainment system? Is it still only provided through the Virgin Entertainment app on your own device for which you need to use your own headset?
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    Status Credits from Singapore Air to Velocity time frame?

    I recently flew SYD-SIN-BKK-SIN-SYD on Singapore Airlines on a VA ticket with VA codeshare flight numbers. My points and SC's were credited within 48 hours for all sectors. No complaints from me.
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    SQ question

    I was there on Friday morning traveling in business class. Didn't find the lounge overly business and found a seat quite easily. When I visited the bathroom most of the showers were vacant. Not sure what the situation might be with evening flights.
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    VA Codeshare on Singapore AIrlines

    Perfect, just what I was looking for......VA5557!
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    VA Codeshare on Singapore AIrlines

    Great! Can someone tell me what the VA code share flight number is for SQ317 from LHR-SIN. I have the VA code share flight numbers for the continuing flights from SIN-SYD.,
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