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I've just cancelled my application for the new platinum credit card. When I told a friend I had applied, they reminded me of previous bad experiences with Amex, but I assured them a new Sydney based team to service the card meant a fresh beginning. I have contacted the new platinum credit...

Amex Platinum service Me experiences with the Amex Platinum card were not that positive. They had trouble coordinating booking event tickets and travel so basically no one ever called me as they said they would. The welcome pack didn't turn up and I had to request it, the magazine never turned...

I received this notification also, but did receive new terms and conditions booklets. From a quick glance, haven't picked up major changes... a summary of the changes would be helpful. But I guess that serves our purposes more than theirs?

Hi all I have recently received an invitation from American Express to go Platinum. The material sent with the invitation I feel was lacking in detail about card benefits, and the website doesn't seem to shed much more light on things. Just wondering what people's experience has been with...