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I see Qantas will drop its fuel "surcharge' by $15 for UK flights from next week. Having already paid the surcharge for the next UK trip - does that mean I'll get a refund? No - don't laugh! I mean it seems to make sense from the customer's point of view, although from Qantas' .... ? Yeah...

I think Kiwi Flyer has hit the nail on the head The FF programme has been so devalued by the brutal changes to it (80% increases in points required for upgrades etc etc etc) that it's certainly left a bad taste in my mouth - and I would guess it would be the same quite a few others. When a...

Thanks for that tip Serfy - just shows I should lurk here more often. But doesn't it just prove my point - if Qantas are allocating seats at least 12 hours out - and it's possible to see that through an external organisation - they're just pi%$*ing in your pocket by making you wait to find out...

All fair and valid points – each of us is slightly different in our objectives and use of QFF.. For me floating in Silver, SC’s were never too important – I get the same benefits from being a member of QC – and would have had that membership anyway (although would probably have hit Gold this...

My wife and I have been ticking along for a few years as Silvers – mainly internal business, but some OS – watching the QFF programme become less and less a rewards programme for loyalty and more a failure to fulfil the promise. Our main use of points has been upgrades from Cattle to Business...

Yet another email today. QFF do seem to be pushing this Lexus competition hard, but do they really think it will make many of us feel warm and fuzzy towards them after what they did last month? Since the changes were announced, from zero the Bearded One’s toy airline is now getting 60% of...

When I pointed out this inconsistancy and that their brochure clearly says three times (if I remember rightly) that it starts from 31st october, I was credited with 2,000 extra points as a "goodwill guesture". Even so, when I checked back, I average around $5k a month on the card so went to...